Senior Trading Manager (UK) - Myprotein (Ecommerce)

Location: Fully office based at THG ICON 1, 7-9 Sunbank Lane, WA15 0AF, UK

Company

THG is a global ecommerce group operating beauty and sports nutrition businesses, including Myprotein, through THG Beauty and THG Nutrition.

What you will do

• Own Myprotein’s UK website performance across revenue, traffic, conversion, AOV, margin, and profitability.
• Set and execute the UK ecommerce trading strategy, translating commercial targets and customer insight into priorities and action plans.
• Drive onsite trading and optimisation across merchandising, navigation, search, landing pages, pricing, and promotions.
• Lead forecasting, performance reviews, testing, and continuous optimisation to identify risks and maximise profitable growth.
• Improve the customer journey, conversion, basket size, retention, and customer lifetime value using analytics, AI, and automation.
• Partner with Marketing, CRM, Brand, Product, UX, Technology, Supply Chain, and Finance while influencing senior stakeholders and holding cross-functional teams accountable.

Requirements

• Significant experience in ecommerce, digital trading, or online retail, ideally in a fast-paced DTC or consumer business.
• Proven record of owning website performance and delivering profitable commercial growth.
• Strong understanding of revenue, conversion, AOV, margin, and customer lifetime value metrics.
• Experience developing and executing trading strategies and onsite optimisation plans.
• Strong commercial judgement with the ability to balance growth, profitability, and customer experience.
• Highly analytical and data-driven, able to turn insight into clear commercial actions.
• Proven ability to influence senior stakeholders and lead cross-functional teams.
• Experience in testing, optimisation, and continuous improvement; confidence using BI and ecommerce analytics tools.
• Proactive, autonomous, accountable, and comfortable challenging thinking and driving decisions at pace.

Nice to have

• Interest in leveraging AI and automation to improve performance, efficiency, and trading effectiveness.

Culture & Benefits

• Access bespoke development programmes and an upskilling programme delivered with an industry-leading training provider.
• 25 days’ annual leave plus bank holidays, birthday leave, optional additional leave, and enhanced maternity and paternity pay depending on service.
• Compassionate leave and volunteer leave after 12 months.
• In-house GP, 24/7 Employee Assistance Programme, onsite gym, and physiotherapist.
• Salary sacrifice technology savings, subsidised bus pass from Manchester City Centre, staff discounts, onsite shop and barber, referral rewards, and anniversary gifts.
• Equal opportunities employer committed to disability inclusion and reasonable interview adjustments.

Hiring process

• Applications may take time to review; a response is targeted within 14 days.
• Interview candidates can request reasonable adjustments to support participation in the recruitment process.