Employee Relations Manager (Financial Services)

Location: Columbus, Ohio, United States; remote work is listed, while the workplace information also identifies the role as Office and includes an onsite designation. Specific work arrangements will be provided by the hiring team.

Salary: $70,000–$140,000 annually, plus eligibility for applicable incentive compensation.

Company

hirify.global is a financial services organization providing banking and related financial products.

What you will do

• Manage an individual caseload and conduct complex, sensitive, and high-risk workplace investigations from intake through resolution.
• Interview participants, analyze evidence, assess credibility and corroboration, document findings, and make recommendations.
• Provide consultation on employee misconduct, policy violations, retaliation, discrimination, harassment, leadership conduct, conflicts, and other Employee Relations matters.
• Guide case prioritization, workload balancing, escalation, documentation, confidentiality, objectivity, quality, and timeliness without direct supervisory authority.
• Analyze case data to identify recurring allegations, workplace trends, systemic issues, control gaps, and Employee Relations risks.
• Recommend and support improvements to HR policies, investigation templates, protocols, documentation standards, and case-management practices.

Requirements

• Bachelor's degree required, preferably in Human Resources, Business, Employee Relations, Labor Relations, or a related field.
• At least 5 years of progressive experience in Employee Relations, Human Resources, Compliance, Ethics, Legal, or workplace investigations, including significant experience independently leading complex workplace investigations.
• Working knowledge of employment laws, workplace investigation principles, Employee Relations practices, and investigation documentation.
• Ability to assess complex and conflicting evidence, credibility considerations, risk factors, and sensitive workplace circumstances.
• Strong written and verbal communication skills, including the ability to communicate complex or sensitive matters clearly and professionally.
• Experience managing high-volume case portfolios while balancing risk, quality, timeliness, and employee experience.
• Ability to influence and consult with HR professionals and leaders at multiple organizational levels.
• Proficiency with Microsoft Word, Excel, PowerPoint, email, calendar, intranet, and other business technology.

Nice to have

• Experience leading, coaching, or developing others through informal, functional, or matrixed leadership without formal supervisory authority.
• Current PHR or SPHR certification.
• Employee Relations experience in financial services and/or retail.

Culture & Benefits

• Flexible work arrangements may be available for certain positions, combining office and work-from-home options.
• Remote employees may join colleagues in offices for important in-person events.
• Benefits include health insurance, wellness programs, life and disability insurance, retirement savings, paid leave, paid holidays, and paid time off.
• The role is exempt and therefore not eligible for overtime pay.

Hiring process

• Specific work arrangements will be provided by the hiring team.
• Agency recruiters must have a valid, written, fully executed Master Service Agreement and Statement of Work for consideration.