Business Technology Support Engineer (SaaS)

Location: London, UK; workplace type: Hybrid

Company

hirify.global provides a digital intelligence platform for market trends, advertising, competitor strategies, and consumer audiences across mobile, web, and gaming.

What you will do

• Develop and interpret Corporate IT, information security, and SOC II compliance goals, policies, and procedures.
• Review vendors and improve IT processes.
• Purchase and coordinate delivery of IT equipment, maintain asset inventory, and manage SaaS applications and licensing.
• Coordinate project activity and collaborate with technical leaders to keep systems within security controls.
• Train users, provide technical support, and assist with employee provisioning and deprovisioning.

Requirements

• Knowledge of Mac and Windows operating systems.
• Proficiency with scripting languages.
• Experience with GSuite, cloud automation, MDM, and other SaaS tools.
• Experience installing and configuring software and hardware, including network equipment and printers.
• Strong organization, coordination, attention to detail, and communication skills.

Culture & Benefits

• Full-time role within the Corporate IT & Facilities department.
• Service-oriented, self-starting, problem-solving work in a modern SaaS company.
• Support a global staff and collaborate with technical leaders and other departments.

Hiring process

• Apply through the hirify.global company website or directly associated company profiles.
• Provide a resume; interviews are conducted by phone or Zoom.
• Third-party recruitment agencies and unsolicited agency resumes are not accepted.