Account Manager (SaaS)

Location: Remote; comfortable working US hours.

Company

hirify.global provides SaaS Source Code Escrow and disaster recovery solutions designed to mitigate third-party risks in business operations.

What you will do

• Advise customers on solutions, build relationships, and provide excellent customer service.
• Identify and contact inbound leads, prepare email sequences, and follow up by email or phone.
• Conduct online platform demos and explain product benefits and features.
• Run A/B tests to optimize sales approaches and improve conversion rates.
• Create and negotiate offers to close deals and upsell active customers.

Requirements

• 1–2 years of sales experience with a proven record of meeting and exceeding targets.
• Excellent English communication skills, written and verbal, with the ability to build rapport and establish customer trust.
• Strong problem-solving skills and the ability to identify customer pain points and provide effective solutions.
• Comfort using a variety of technology platforms and tools.
• Effective time management, workload prioritization, and ability to meet targets and deadlines.
• Ability to work well in a team, adapt to change, and perform under pressure.
• Enjoyment of giving online demos and experience working with diverse companies and industries.

Culture & Benefits

• Remote-first work environment with a central office in The Hague.
• Startup mentality, opportunities to make an impact, and regular team activities.
• Mindful onboarding with ramp-up and learning time.
• Open communication, direct feedback, and collaborative colleagues.

Hiring process

• Applications are accepted over the next two months, with an appointment made as soon as the right candidate is found.
• Apply through the listing’s Apply button and explain how you would fill the position, address the company’s work, and introduce yourself as a colleague.
• Applications or follow-ups sent through the customer website chat, support email, or direct messages will not be considered.