Account Manager - Europe Remote

Location: Fully remote; candidates may reside anywhere but must accommodate CET (Central European Time) working hours. Berlin, Germany is listed as the job location.

Total compensation: Up to 110k EUR OTE.

Company

hirify.global builds an event management SaaS platform used by conference organizers to create engaging event experiences and manage events and attendees.

What you will do

• Manage existing customer business to drive retention, growth, Net Revenue Retention, and Account Retention targets.
• Own onboarding, strategy conversations, product demos, training, check-ins, and ongoing relationships across 60+ accounts.
• Drive product adoption, customer success, upsell, referrals, and expansion within the existing customer base.
• Act as the first point of contact for professional event planners and marketers, supporting events from conception through post-event delivery.
• Coordinate with graphics design, support, product, professional services, Sales, and Customer Success teams.
• Maintain CRM workflows, pipeline forecasts, customer touchpoints, and regular communication through calls, meetings, emails, and messaging.

Requirements

• 2–3 years of experience in B2B Sales and Event Management; SaaS experience is preferred.
• Experience with event technology, including registration, event apps, badges, AV solutions, and virtual events.
• Track record of achieving or exceeding targets through upselling and growth.
• Strong listening, communication, organizational, proactive, adaptable, solution-oriented, and creative problem-solving skills.
• Extensive experience with CRM platforms such as HubSpot or Salesforce.
• Bachelor’s degree or equivalent.
• Fluency in English and German is required.
• Reliable internet connection with at least 30 Mbps download speed and a private, quiet, ergonomic workspace are required.

Nice to have

• Prior experience providing in-person event support or on-site services.
• SaaS experience.

Culture & Benefits

• Fully remote work with collaboration across a global Sales organization.
• 25 vacation days, three summer days, and a paid birthday holiday.
• Opportunities to meet coworkers in person at WeWork coworking offices during the year.
• Hardware and collaboration software provided for remote work.
• Collaborative environment with cross-functional teamwork and friendly competition.