Mid-Market Account Manager (SaaS)

Location: Hybrid, with onsite expectations 3x/week from Tuesday through Thursday at the Downtown Boston, MA office

On-Target Earnings: $165,000–$235,000, including base salary and variable compensation in a 60/40 split

Company

hirify.global builds enterprise-grade SaaS for customer and employee experiences, combining powerful functionality with ease of use and rapid delivery. The company serves more than 72,000 organizations and has over 4,500 employees.

What you will do

• Manage an approximately $5M ARR portfolio of Mid-Market and Commercial customers, balancing expansion and retention.
• Identify new use cases, lead discovery conversations, build business cases, and close expansion opportunities from add-ons to six-figure deals.
• Build relationships with customer stakeholders, understand business challenges, and position solutions that deliver measurable value.
• Drive cross-sell and upsell adoption across hirify.global' IT and customer experience product portfolio.
• Manage a high-volume book of business, prioritize opportunities, maintain accurate forecasts, and execute against revenue goals.
• Collaborate with Customer Success, Solutions Engineering, and internal stakeholders to improve customer outcomes and drive growth.

Requirements

• 3–5+ years of quota-carrying closing experience in B2B SaaS sales, account management, or a similar revenue-generating role.
• Demonstrated history of meeting or exceeding quota while managing multiple opportunities and closing deals efficiently.
• Ability to uncover customer needs, navigate objections, articulate business value, and drive deals to close.
• Ability to identify growth opportunities within existing accounts rather than relying solely on inbound demand.
• Strong organization, resourcefulness, prioritization, accountability, and execution in a fast-paced environment.
• Ability to build strong relationships with customers and internal partners while owning results.

Culture & Benefits

• Full-time hybrid work with required onsite attendance three days per week.
• Performance-based commission opportunities and accelerators.
• Health, dental, and vision benefits, equity opportunities, and paid time off.
• Inclusive equal-opportunity environment welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.