Account Director (Hospitality)

Location: London, United Kingdom, Canary Wharf; onsite hospitality operation, Monday to Friday, 40 hours per week

Salary: £85,000 per year plus bonus

Company

Restaurant Associates, part of hirify.global, provides food, drink, hospitality, and workplace dining services for leading UK organisations and cultural and heritage destinations.

What you will do

• Take complete ownership of the catering service for a prestigious professional-services client.
• Transform the food offer and maintain high standards of food quality and hospitality excellence.
• Lead performance management, set clear expectations, and drive high performance across the team.
• Build trusted relationships with senior client stakeholders and understand their business needs.
• Lead strategic planning for the new building launch in 2027.
• Drive commercial performance through P&L management, margin improvement, and service-quality enhancement.

Requirements

• Proven track record managing high-value professional-services accounts.
• Passion for food quality and hospitality excellence.
• Confident, hands-on leadership style with the ability to drive high performance.
• Strong accountability and ability to set and maintain high standards.
• Strategic thinking combined with hands-on execution.
• Awareness of food trends, client needs, and operational detail.

Culture & Benefits

• Monday-to-Friday, 40-hour onsite role in London.
• Contributory pension scheme and wider healthcare benefits, including Digital GP access for employees and immediate family.
• Career development through Career Pathways and MyLearning programmes.
• Travel, grocery, cinema, retail, wellness, mindfulness, and exercise discounts and rewards.
• Inclusive workplace culture focused on equal opportunities, respect, and career progression.