Senior Sales & Event Manager - Excel (Hospitality)

Location: ExCeL London, London, United Kingdom; full-time onsite role, with evening and weekend work when required.

Salary: £46,310.40 per year plus bonus and company benefits.

Company

Levy, part of hirify.global UK & Ireland, designs and delivers hospitality experiences for stadiums, entertainment venues and major events, with a focus on service, innovation and sustainability.

What you will do

• Lead, coach and develop Sales & Events Managers, Executives and Coordinators, including performance management, workload planning and succession development.
• Manage high-value client accounts and act as the senior escalation point for complex queries and complaints.
• Drive sales targets, revenue growth, forecasting, upselling, cross-selling and pipeline accuracy.
• Oversee event proposals, planning, coordination and delivery across the team, working with Operations, Culinary, Logistics, Staffing, AV and Finance.
• Monitor financial performance, debtor control, costs, margins and commercial or operational risks.
• Improve event concepts and team processes while embedding ESG practices and maintaining compliance.

Requirements

• GCSE or equivalent qualifications in English and Maths.
• Significant experience managing event portfolios and client accounts end-to-end at Sales & Events Manager level or equivalent.
• Proven experience leading, supervising or developing teams in sales, events or hospitality.
• A demonstrable record of achieving revenue targets, sales conversions and commercial objectives.
• Excellent communication and interpersonal skills, including confidence engaging and influencing senior stakeholders.
• Strong leadership, coaching, organisational and planning skills, with commercial awareness and knowledge of forecasting, costs and margins.
• Ability to remain calm, decisive and solutions-focused under pressure, with an approachable and empathetic management style.
• Self-motivated, ambitious and collaborative, with a passion for quality service and creative thinking.
• Flexibility to work evenings and weekends when required.

Nice to have

• HND or degree in Events, Hospitality or a related subject.
• Experience in exhibitions, conferences or large-venue catering.
• Knowledge of CRM and booking systems.

Culture & Benefits

• Permanent full-time employment at 40 hours per week with 23 days of annual leave plus bank holidays, a birthday day off and a holiday purchase scheme.
• Healthcare, dental, optical and therapy support, 24/7 employee assistance and wellbeing services.
• Enhanced maternity, paternity, adoption and family leave benefits.
• Pension scheme, life assurance, salary finance products, shopping and travel discounts, and gym membership discounts.
• Meals on duty, professional subscriptions, ongoing training and structured career pathways.
• Inclusive workplace focused on individuality, development, collaboration and sustainability.