General Manager (Hospitality)

Location: The Weston Homes Stadium, Peterborough, United Kingdom; permanent casual role with evening and weekend work

Salary: £55,000 per year plus bonus and company benefits

Company

Levy UK & Ireland, part of Compass Group, delivers bespoke food and beverage experiences across stadiums, entertainment venues, sporting venues, and major events.

What you will do

• Develop strategic and tactical plans with the client, Operations Director, and Levy stakeholders.
• Oversee daily food and beverage operations, service standards, food quality, guest experience, health and safety, brand compliance, and supplier relationships.
• Lead operational projects covering capital investment, innovation, and continuous improvement.
• Recruit, develop, engage, and retain fixed and variable teams, ensuring staffing plans support all events.
• Manage venue budgets, forecasts, P&L, operating costs, profitability, and commercial growth opportunities.
• Monitor market and competitor activity, using customer feedback and performance analysis to improve offerings and increase spend per transaction.

Requirements

• At least 5 years of senior food and beverage management experience within a multi-site operation, ideally in a stadium, arena, or entertainment environment.
• Experience leading large operational teams and managing diverse outlets and business functions.
• Strong leadership skills with experience developing, motivating, and retaining high-performing teams.
• Passion for food, hospitality, and exceptional customer experiences within brand guidelines.
• Experience managing client relationships, influencing senior stakeholders, and communicating effectively at all levels.
• Experience delivering projects, leading change, and driving continuous operational improvement.
• Commercial awareness with previous P&L accountability, financial management, and problem-solving skills.
• Confidence, adaptability, resilience, and the ability to remain calm under pressure.
• Flexibility to work evenings and weekends is required.

Culture & Benefits

• Permanent casual employment with full company benefits and meals on duty.
• 23 days of annual leave plus bank holidays, birthday leave, and a holiday purchase scheme.
• Healthcare, dental, optical, therapy, mental health, and wellbeing support.
• Enhanced maternity, paternity, adoption, and family leave benefits.
• Pension scheme, life assurance, salary finance benefits, shopping and travel discounts, and gym membership discounts.
• Professional subscriptions, ongoing training, and structured career pathways within an inclusive and diverse workplace.

Hiring process

• Apply through the provided application route.