QMS Manager (ISO 9001)

Location: Manchester, United Kingdom; hybrid working with 2 days per week in the office

Salary: £55,700–£63,100 per year

Company

hirify.global is the UK's largest provider of academic qualifications, marking over 10 million exam papers annually and supporting learners, schools and colleges.

What you will do

• Own, maintain and continuously improve hirify.global's ISO 9001-compliant Quality Management System.
• Lead the organisation-wide transition to ISO 9001:2026, including impact assessment, planning and implementation.
• Manage certification, external surveillance and recertification audits, findings, corrective actions and senior reporting.
• Own corporate document management, ensuring policies and key documents are controlled, versioned, reviewed and approved.
• Develop quality assurance programmes, performance indicators and reporting for senior leadership and the Audit, Risk & Compliance Committee.
• Line manage, coach and develop the Quality Management Systems Coordinator while prioritising QMS work.

Requirements

• Expert understanding of quality management systems and frameworks, including in-depth knowledge and practical application of ISO 9001 in complex organisations.
• Significant experience managing an ISO 9001 quality management system, including external audits.
• Strong knowledge of document management and document control principles within a QMS.
• Experience leading complex, organisation-wide change through influence and matrix working.
• Understanding of assurance, internal controls and continuous improvement approaches, with the ability to identify proportionate and sustainable improvements.
• Excellent written and verbal communication skills, including explaining complex quality concepts to non-specialists.
• Experience influencing senior stakeholders and operating with authority and credibility.
• Experience line managing, coaching and developing colleagues.

Nice to have

• ISO 9001 Lead Auditor or equivalent qualification.
• Quality or continuous improvement qualification such as Lean or Six Sigma.
• Experience in a regulated, assurance-led or other high-stakes environment.

Culture & Benefits

• 35-hour working week with flexible hybrid working.
• 25 days' annual leave, rising to 30, plus Christmas closure days.
• Pension with up to 11.5% employer contribution.
• Purpose-led, high-stakes environment focused on quality, inclusion and continuous improvement.
• Opportunity to build organisational capability and develop the QMS function.

Hiring process

• Submit a CV and any supporting information requested through the application process.
• Application deadline: Sunday 22 November.
• First-stage interviews will be held on MS Teams; second-stage interviews will take place in person at the Manchester office.