Area Soft Services Manager - South Midlands

Location: South Midlands, United Kingdom, with regular travel to sites in Coventry, Rugby, Northampton, Milton Keynes and Banbury. Ideally based between Rugby and Northampton; a full UK Driving Licence is required.

Salary: Up to £37,500 per annum, depending on experience, plus company car or allowance.

Company

hirify.global operates the 14forty soft facilities management team and promotes an inclusive workplace with equal career opportunities.

What you will do

• Lead cleaning, security and catering services across multiple sites, with a primary focus on cleaning standards.
• Conduct site visits, inspections and audits, then implement improvement action plans.
• Lead, motivate and develop onsite teams, including recruitment, training, performance and absence management.
• Build relationships with site managers and client stakeholders while resolving operational challenges.
• Maintain compliance with Health & Safety legislation, company procedures, client requirements, SLAs and KPIs.
• Manage subcontractors, budgets and service efficiency while driving continuous improvement and environmental performance.

Requirements

• Proven experience managing cleaning services in a multi-site facilities management environment.
• Experience managing or overseeing additional soft services such as security and/or catering.
• Strong understanding of cleaning standards, auditing, compliance and service improvement.
• Experience managing teams across multiple locations and strong people-management skills.
• Confidence managing client relationships and addressing operational challenges.
• Good understanding of SLAs, KPIs and contractual service delivery.
• Commercial awareness, including budget management and cost control.
• Excellent communication, leadership and organisational skills.
• Full UK Driving Licence and flexibility to travel regularly.

Culture & Benefits

• Full-time role with 40 hours per week.
• Company car or allowance included in the package.
• Inclusive environment that respects and celebrates diverse backgrounds, beliefs and abilities.

Hiring process

• Applications are submitted through the online application process using the listed Apply now option.