Operations Manager - Monday - Friday (Contract Catering)

Location: Bury St Edmunds and Wellingborough, United Kingdom; frequent travel across the operating area is required

Salary: £55,000–£60,000 per year, plus company car or allowance, bonus, and private healthcare

Company

hirify.global provides catering and hospitality services through a portfolio of client contracts.

What you will do

• Lead day-to-day operations across multiple catering sites and ensure consistent service excellence.
• Support and mentor Unit Managers while developing accountable, collaborative, high-performing teams.
• Oversee recruitment, client relationships, contract compliance, retention, and customer satisfaction.
• Manage budgets, forecasting, P&L performance, profitability, and cost control across multiple contracts.
• Promote food quality, health and safety, HR, compliance, sustainability, and continuous service improvement.
• Lead new contract mobilisation and contribute to tenders and bid development.

Requirements

• Mid-level, multi-site operations experience in contract catering or the wider hospitality sector.
• Strong commercial focus and a proven record of managing P&L performance across multiple contracts.
• Confident leadership, communication, team-building, and people-development skills.
• Ability to manage challenging conversations with professionalism, empathy, and clarity.
• Analytical and commercially astute approach, using data to make strategic decisions.
• Flexibility and mobility, including frequent travel throughout the assigned area.
• Genuine passion for food, people development, and best-in-class customer experience.

Culture & Benefits

• Monday-to-Friday working pattern.
• Company car or allowance, bonus, and private healthcare.
• Inclusive workplace that values diverse backgrounds, abilities, beliefs, and talents.
• Culture focused on career development, empowerment, collaboration, and equal opportunity.