Operations Manager - Monday - Friday (Hospitality)

Location: Ipswich, United Kingdom; frequent travel throughout the assigned area is required.

Salary: £55,000–£60,000 per year, plus company car or allowance, bonus, and private healthcare.

Company

hirify.global provides contract catering and hospitality services across multiple client sites.

What you will do

• Lead day-to-day operations across multiple catering sites and maintain consistent service standards.
• Support and mentor Unit Managers while developing accountable, collaborative, high-performing teams.
• Oversee recruitment, client relationships, contract compliance, profitability, and customer retention.
• Manage budgets, forecasting, P&L performance, and cost-control measures across the portfolio.
• Promote food quality, health and safety, HR, compliance, sustainability, and continuous service improvement.
• Lead new-contract mobilisation and contribute to tenders and bid development.

Requirements

• Experience in a mid-level, multi-site operations role within contract catering or the wider hospitality sector.
• Strong commercial focus and a proven record of managing P&L performance across multiple contracts.
• Confident leadership, communication, team-building, and people-development skills.
• Ability to manage challenging conversations with professionalism, empathy, and clarity.
• Analytical and commercially astute approach, using data to make strategic decisions.
• Flexibility and mobility, including frequent travel throughout the assigned area.
• Passion for food, people development, and delivering a high-quality customer experience.

Culture & Benefits

• Monday–Friday schedule with full-time hours of 40 per week.
• Company car or allowance, performance bonus, and private healthcare.
• Inclusive workplace focused on equal opportunity, respect, empowerment, and career development.