Conference & Events Sales Executive (Hospitality)

Location: HMS Belfast, London, United Kingdom; onsite role, 40 hours per week.

Salary: Up to £34,000 per annum.

Company

Restaurant Associates, part of Compass Group UK&I, provides premium hospitality, catering, restaurant, and private event services at iconic UK visitor attractions and destinations.

What you will do

• Respond to voice and email enquiries and follow up within agreed timescales to convert enquiries into confirmed bookings.
• Prepare accurate proposals, recommend suitable options, and develop multi-location proposals across three London venues.
• Issue customer contracts, secure venue show rounds, and hand over confirmed booking details accurately to Event Planners.
• Drive sales targets through proactive calls, conversion activity, relationship management, cross-selling, and upselling.
• Maintain accurate reports, booking information, compliance benchmarks, and regional agent relationships.
• Support sales and marketing campaigns, customer retention, and repeat business.

Requirements

• At least 2 years of experience in a proactive enquiry-handling sales role, preferably in a high-profile conference and events venue, with a proven record of achieving sales targets; at least 1 year of experience in the London market.
• Previous experience with a diary management system and multi-site selling.
• Commercial awareness and the ability to understand the connection between sales and profit.
• Excellent written ability, strong communication and organisation skills, and the ability to sell a product or package.
• Enthusiastic, confident, able to deal with a wide range of people, and highly attentive to detail.
• Previous experience in the hospitality sector.

Nice to have

• Knowledge of the Delphi booking system.

Culture & Benefits

• Collaborative and inclusive culture that values ideas and encourages creativity.
• 20 days of annual leave, excluding bank holidays and national holiday days.
• Free staff meals while at work and on-site food and beverage discounts.
• Access to Compass Group perks, Perks for Works discounts, training, mentoring, and development through Restaurant Associates and Compass Group UK networks.
• Opportunity to attend local and national FAM trips and showcases.
• Permanent full-time employment with a 40-hour working week.

Hiring process

• Applications can be submitted through the online application process.