Associate Delegate Relations Manager (Events)

Location: London, England, United Kingdom; hybrid work from the Blackfriars office, with in-person work three days a week or more. January 2027 start date. Working hours may vary for international clients: UK 8:00 AM–4:30 PM, US 12:00 PM–8:00 PM East Coast or 2:00 PM–10:00 PM West Coast, APAC 4:00 AM–12:00 PM.

Company

hirify.global is part of Informa, a FTSE 100 company operating specialist brands across more than 30 countries. It runs professional events, digital information platforms, and development programmes.

What you will do

• Sell delegate places for large-scale events, conferences, exhibitions, trade shows, training courses, and hybrid events.
• Advise customers on suitable event and training products across Finance, Pharma, Maritime, Marketing, Legal, and Tax.
• Identify cross-selling opportunities and offer tailored solutions for future business growth.
• Follow up on leads and support timely revenue collection.
• Make approximately 100 outbound calls per day and work toward call-rate and sales KPIs set by sales leadership.
• Collaborate with production, sales, and marketing teams to align sales activity with wider business goals.

Requirements

• Proactive and resourceful approach with exceptional organisational skills.
• Strong communication skills and a customer-focused approach.
• Comfort with cold calling in a telephone-based sales position.
• Ability to work in a fast-paced sales environment.
• Ability to identify and act on cross-selling opportunities.
• Willingness to work varying hours when selling to international clients.

Nice to have

• Most, although not necessarily all, of the listed skills and experience; applications are welcomed from candidates with transferable potential.

Culture & Benefits

• Full and extensive training in events and sales, plus bespoke learning, mentoring, and LinkedIn Learning access.
• Competitive commission schemes and opportunities for global travel to attend and support events.
• Hybrid flexibility, including the possibility of working from home or remotely when not working in an office or at an event.
• 25 days of annual leave, rising to 27 days after two years, plus a birthday leave day and the option to work from almost anywhere for up to four weeks per year.
• Private medical cover, flexible personal benefits, wellbeing support, and access to an employee assistance programme.
• Volunteer leave and charity match funding, ShareMatch free matching shares, recognition programmes, and diversity and inclusion networks.