Contracts Manager (Social Housing)

Location: Loughton, United Kingdom

Company

Infrastructure services provider delivering repairs, maintenance, and sustainable solutions for complex UK infrastructure needs.

What you will do

• Manage responsive repairs, voids, disrepair, and maintenance contracts within the social housing sector.
• Lead operational teams to achieve performance, quality, and budget targets.
• Monitor contract profitability, KPIs, compliance requirements, and commercial controls.
• Manage client, resident, and stakeholder relationships.
• Oversee Schedule of Rates contracts, variations, and valuations.
• Ensure health and safety compliance, customer satisfaction, business growth, and team performance.

Requirements

• Proven Contracts Manager experience within social housing.
• Strong background in repairs, maintenance, voids, or property services.
• Schedule of Rates experience is essential.
• Strong commercial and financial management skills.
• Excellent leadership, communication, and stakeholder management abilities.
• Full UK Driving Licence.

Nice to have

• SMSTS certification or willingness to obtain it.
• Construction or management qualification.
• CSCS Card and First Aid at Work certification.

Culture & Benefits

• Competitive salary and benefits.
• Supportive and growing business with career progression and training opportunities.
• Long-term social housing contracts.
• Opportunity to improve homes and communities.