Account Manager (Spanish, AI)

Location: On-site in Barcelona, Spain or Vienna, Austria

Salary: €65,000–€90,000 OTE, including base salary and uncapped commission, depending on experience.

Company

hirify.global develops AI agents for SMBs across phone, WhatsApp, web chat, email, and AI phone systems, serving more than 10,000 customers and expanding across Europe, the UK, the US, and Brazil.

What you will do

• Manage an existing customer portfolio as the primary point of contact throughout the customer lifecycle.
• Identify and realize expansion opportunities through upsells, add-ons, renewals, and broader product use cases.
• Run review, discovery, QBR, upsell, and demo conversations with existing customers.
• Analyze usage and demonstrate how AI can automate processes and create measurable impact.
• Own expansion revenue, monthly and quarterly quotas, account planning, CRM hygiene, and revenue forecasting.
• Work with Customer Success, Product, and Marketing while providing structured market feedback.

Requirements

• At least 1 year of experience in B2B SaaS sales, account management, or customer success.
• Experience with upselling, renewals, or expansion revenue across existing customers.
• Strong product and technology understanding; highly AI-savvy.
• Structured working style, ownership mindset, and customer focus.
• Native-level Spanish and confidence in calls, reviews, and demos.
• Ability to work on-site in Barcelona or Vienna.

Nice to have

• Startup or scale-up experience.

Culture & Benefits

• On-site work in Barcelona or Vienna.
• Top equipment of choice and short decision-making paths.
• Close collaboration with Product, Marketing, and Customer Success.
• AI product with measurable customer value in a fast-scaling startup.
• Direct feedback, ownership, and limited unnecessary meetings or internal politics.
• Uncapped commission as part of the OTE package.

Hiring process

• 15-minute recruiter introduction call.
• 45-minute content interview including a short case study.
• 20-minute conversation about culture, expectations, and details; submit a CV in English.