Account Manager, French Speaking (Cybersecurity)

Location: Barcelona, Spain

Company

CrowdStrike is a global cybersecurity company providing an AI-native platform that protects organizations and processes almost 3 trillion events per day.

What you will do

• Manage a portfolio of existing enterprise customers and achieve annual expansion ARR and Net Revenue Retention targets.
• Develop account plans, conduct quarterly business reviews for all accounts, map stakeholders, and build multi-year growth strategies.
• Identify whitespace, cross-sell, and upsell opportunities; articulate business value and ROI; and navigate complex expansion buying processes.
• Partner with Customer Success, Sales Engineers, Support, and sales hunters to improve customer health and execute land-and-expand strategies.
• Prevent churn, maintain customer satisfaction above 90%, generate customer references and case studies, and represent the customer internally.

Requirements

• 4–6+ years of account management or customer success experience.
• Proven record of driving 120%+ NRR and managing 30–50 enterprise accounts simultaneously.
• Strong relationship-building skills with C-level stakeholders, including CISOs and CIOs.
• Expertise in strategic account planning and whitespace analysis, plus excellent presentation and QBR facilitation skills.
• Salesforce CRM proficiency.
• Fluency in English and French required.
• Proven experience using AI technologies to improve decision-making, workflows, efficiency, and business outcomes.
• Patient, relationship-focused, customer-first approach with strong strategic thinking, consultative problem-solving, executive presence, and cross-functional collaboration skills.

Nice to have

• Cybersecurity, cloud, or enterprise SaaS account management experience.
• Experience with complex, multi-stakeholder expansion sales.
• Customer advocacy and reference generation experience.
• Knowledge of MEDDPICC or a similar methodology.

Culture & Benefits

• Flexibility and autonomy within a culture focused on responsible AI adoption, experimentation, innovation, and customer commitment.
• Market-leading compensation and equity awards.
• Physical and mental wellness programs, competitive vacation and holidays, and paid parental and adoption leave.
• Professional development opportunities, employee networks, geographic neighborhood groups, and volunteer opportunities.
• Vibrant office culture with world-class amenities and a Great Place to Work Certified environment.