Ramp-up Account Manager (Italian Speaker)

Location: Spain; remote or hybrid work is available across Europe.

Company

hirify.global is a European fintech startup headquartered in Amsterdam, developing an all-in-one B2B financial platform with banking, accounting, financial management, invoicing, and AI-enabled accounting features.

What you will do

• Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth.
• Qualify and prioritize accounts based on client value, usage signals, portfolio trends, and account health.
• Proactively engage clients through outreach and check-ins during their first 90 days after activation.
• Identify and execute upsell and cross-sell opportunities across plans, card spend, invoicing, and credit.
• Build relationships with decision-makers, intervene early on at-risk accounts, and reduce voluntary churn.
• Maintain Salesforce activity and pipeline tracking, use Modjo to improve call performance, and collaborate with onboarding, product, and support.

Requirements

• Fluent English and Italian at native level are required.
• At least 2 years of account management experience in fintech or B2B SaaS.
• At least 1 year of outbound or business development experience.
• Commercial mindset focused on revenue per account, expansion potential, and portfolio mix.
• Data-driven decision-making, including identifying usage declines and upgrade opportunities.
• Ability to work in a fast-moving scale-up environment and operate without a fully defined playbook.
• Confident communication skills, including running QBRs, pushing back when needed, and escalating appropriately.
• Proficiency in Salesforce, Google Workspace, and Slack.

Nice to have

• Experience with Modjo or a similar call intelligence tool.

Culture & Benefits

• Remote or hybrid work flexibility across Europe, with flexibility to travel and work remotely.
• Opportunities for continuous personal and professional development and impact on the evolving product.
• Stock options available to every team member.
• Supportive, modern, friendly, and eco-conscious corporate culture.
• Work & Swim Program providing one month in a corporate apartment in Cyprus.