Senior Account Manager (French)

Location: Barcelona, Spain, with in-person work at a company hub three days per week; candidates must live within commuting distance or be able to relocate.

Company

hirify.global is a travel and spend management platform that automates travel bookings, expenses, invoice processing, and related financial workflows for businesses.

What you will do

• Manage a portfolio of large SMB customers in the French market and build engagement with administrators, finance directors, and travel managers.
• Consult customers on consolidating their financial stack through hirify.global’s integrated Travel and Spend capabilities.
• Develop expertise in Travel, Spend, corporate cards, automated invoice processing, and expense management features.
• Identify cross-sell and upsell opportunities, driving adoption and growth within existing accounts.
• Resolve booking and expense workflow problems and develop methods to prevent recurring issues.
• Advocate for customers internally, coordinate with technical support, and educate clients on new product features.

Requirements

• Relevant experience in Account Management or Customer Success, preferably managing a portfolio of B2B clients.
• Native or near-native French proficiency and fluent spoken and written English.
• Strong technical aptitude and the ability to explain complex integrations between travel bookings and financial reporting.
• Customer-focused approach with an interest in solving financial pain points for businesses.
• Excellent analytical skills, fluency in Excel, and ability to interpret data.
• Analytical background sufficient to help clients visualize travel and expense ROI.

Nice to have

• Experience in the travel industry, fintech, expense management, or SaaS products.

Culture & Benefits

• In-person, IRL-first collaboration at a company hub three days per week.
• Competitive compensation, equity ownership, vacation days, public holidays, private healthcare or gym allowance, life insurance, and flexible compensation.
• Seventeen weeks of paid parental leave, 16 paid volunteering hours per year, and wellbeing support including therapy and coaching sessions.
• Up to 20 Work from Anywhere days per year, language lessons, and a four-week paid sabbatical after five years.
• Relocation support may be available for moves to company hubs.
• AI-enabled tools support account research, outreach, customer interactions, information synthesis, and prioritization.

Hiring process

• Talent Acquisition interview: 30-minute virtual interview.
• Assessment interview: 60-minute in-person interview.
• Values interview: 30-minute virtual interview; submit an updated portfolio and/or resume in English.