Account Manager (French, AI)

Location: On-site in Barcelona, Spain or Vienna, Austria

Salary: €65,000–€90,000 OTE, including base salary and uncapped commission, depending on experience.

Company

hirify.global develops AI agents for SMBs across phone, WhatsApp, web chat, email, and AI phone systems, serving more than 10,000 customers.

What you will do

• Manage an existing customer portfolio as the primary point of contact throughout the customer lifecycle.
• Increase the value customers receive from AI phone assistants by expanding use cases and identifying growth opportunities.
• Conduct review, discovery, QBR, upsell, renewal, and expansion conversations.
• Analyze product usage and demonstrate how AI can automate additional processes and deliver measurable impact.
• Own expansion revenue, account planning, quotas, pipeline management, and revenue forecasting.
• Partner with Customer Success, Product, and Marketing while sharing structured market feedback.

Requirements

• At least 1 year of experience in B2B SaaS sales, account management, or customer success.
• Experience with upselling, renewals, or expansion revenue across existing customers.
• Strong product and technology understanding with high AI proficiency.
• Structured working style, ownership mindset, and strong customer focus.
• Native-level French and confidence in calls, customer reviews, and demos.
• Applications must include a CV in English.

Nice to have

• Startup or scale-up experience.

Culture & Benefits

• On-site role with a strong, scaling AI product and direct customer impact.
• Fast-paced environment with ownership, direct feedback, short decision-making paths, and minimal unnecessary meetings or politics.
• Top equipment of choice.
• Close collaboration with Product, Marketing, and Customer Success.
• Uncapped commission included in the OTE package.

Hiring process

• 15-minute recruiter introduction call.
• 45-minute content interview including a short case study.
• 20-minute conversation about culture, expectations, and role details.