Junior Expansion Account Executive (AI)

Location: Remote across Mexico; team members within 80 kilometers of the Guadalajara office are expected to work onsite.

Company

hirify.global provides an AI-powered, conversation-centric platform combining customer experience and team collaboration for businesses worldwide.

What you will do

• Drive expansion revenue by identifying and closing upsell and cross-sell opportunities within the existing small business customer base.
• Create opportunities through outbound calls, email, SMS, and other proactive channels.
• Understand customer needs across industries and connect business challenges to hirify.global's AI-powered solutions.
• Deliver focused product demonstrations and explain how solutions improve customer outcomes.
• Manage opportunities from outreach through close, including accurate Salesforce pipeline, activity, and forecasting records.
• Apply coaching, performance insights, and AI-enabled tools to improve conversations, productivity, product knowledge, and results.

Requirements

• 2+ years of experience in a customer-facing role with direct accountability for revenue-related goals or targets in a fast-paced environment.
• Demonstrated success meeting or exceeding revenue-related goals, including sales, upsell, cross-sell, retention, collections, account growth, or similar commercial targets.
• Advanced English fluency in spoken and written communication, including the ability to simplify complex or technical concepts; daily work and customer interactions support US-based customers.
• Comfort with frequent outbound customer conversations, proactive outreach, phone, email, and video communication.
• Ability to work in a high-velocity environment with short sales cycles while managing multiple opportunities and consistent follow-up.
• Professional customer-ready communication style, business curiosity, strong organization, follow-through, attention to detail, and ownership.
• Coachable, self-motivated, resourceful, resilient, and able to apply feedback to improve performance.
• Curiosity about AI and technology, with motivation to learn new tools and build sales and product knowledge.

Nice to have

• Bachelor's degree in business or a related field.
• Exposure to SaaS, UCaaS, CCaaS, telecommunications, or other technology products.
• Familiarity with Salesforce or another CRM.
• Experience supporting US-based customers in a B2B environment.
• Professional experience using AI tools such as ChatGPT or Copilot.

Culture & Benefits

• Full-time employment with competitive base salary and uncapped commission.
• Health, vision, dental, and life insurance, including coverage for the employee, legal partner, and children under 25.
• Personal days, vacation time, a Christmas bonus, vacation premium, food vouchers, and a matched savings fund.
• Employee Assistance Program, wellness initiatives, ongoing learning, and career advancement opportunities.
• Performance-driven, collaborative, customer-focused environment centered on resilience, critical thinking, simplicity, and continuous improvement.