Strategic Account Manager (AI)

Location: United States; remote

On-target earnings: $200,000–$230,000, including base salary and commission.

Company

hirify.global builds an AI-powered agentic personalization platform for autonomous search, conversational shopping, and autonomous marketing. Its Loomi AI engine supports more than 1,400 global brands across retail, financial services, hospitality, and gaming.

What you will do

• Manage approximately 20 enterprise accounts averaging $6M+ ARR, driving retention and expansion across geographic, brand, and cross-sell opportunities.
• Develop strategic account plans and go-to-market strategies aligned with customer business objectives.
• Build executive relationships with economic buyers and key decision-makers.
• Collaborate with Customer Success, Solutions Consultants, SDRs, partners, ISVs, Product, Marketing, and other stakeholders to deliver customer value.
• Monitor account health, revenue, opportunity creation, deal progression, churn risk, and mitigation strategies.
• Lead QBRs and execute value-based upsell and cross-sell deals using methodologies such as MEDDPICC.

Requirements

• 6+ years of experience in Account Management, Customer Success, Sales, or Consulting managing an enterprise customer portfolio.
• Experience in martech, ad tech, search, commerce, AI, and/or digital experience is strongly preferred.
• Proven strategic account-planning expertise and experience coordinating partners, executives, and cross-functional teams.
• Professional seller with a history of consistently exceeding quota.
• Strong analytics and statistical knowledge, especially for eCommerce data, A/B testing, and conversion metrics.
• Customer-centric, collaborative, entrepreneurial, and strategic approach to solving complex customer and business problems.
• Executive presence and subject-matter expertise for addressing complex stakeholder needs and building executive-level relationships.
• Outstanding written and verbal communication skills, including the ability to articulate SaaS investment value and ROI.
• Proficiency with CRM, forecasting, and productivity tools.
• Willingness to travel regularly as required.

Culture & Benefits

• Virtual-first workplace with flexible working hours and hirify.global hubs across three continents.
• Health, dental, and vision insurance, plus a 401(k) plan with employer contribution.
• Five paid volunteer days, quarterly additional DisConnect days, extended parental leave up to 26 calendar weeks for primary caregivers, and employee assistance support.
• $1,500 annual professional education budget and access to development, communication, and leadership programs.
• Restricted stock units or stock options, company performance bonus, referral bonus up to $3,000, and work-anniversary rewards.
• Benefits marked as subject to employment type; interns are generally exempt during their first six months.