Account Director, Mid-Market Enterprise (AI)

Location: San Francisco, United States; hybrid work with three days in the office per week. Relocation assistance is offered to new employees.

Salary: $365K, plus equity and commission.

Company

OpenAI is an AI research and deployment company developing general-purpose artificial intelligence intended to benefit humanity, with a focus on safe deployment.

What you will do

• Manage a portfolio of accounts and develop and execute comprehensive account plans.
• Lead prospects from consideration through successful AI product deployment.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Own consumption revenue targets, manage forecasts, and analyze account metrics for internal and external stakeholders.
• Monitor industry, competitor, and partner landscapes to inform product roadmaps and corporate strategy.
• Collaborate across solutions, marketing, communications, operations, finance, product management, and engineering; support teammate recruitment, onboarding, and company culture.

Requirements

• 9+ years of experience selling platform-as-a-service and/or software-as-a-service.
• Experience designing and executing complex deal strategies and supporting the growth of fast-growing, high-performance companies.
• Experience working directly with C-level executives.
• Ability to communicate technical concepts to customers and internal stakeholders.
• Experience leading high-visibility customer events, including CABs, conferences, and product launches.
• Experience gathering, distilling, and processing complex industry, competitor, customer, and prospect intelligence.

Nice to have

• Customer-centric approach and experience building trusted relationships with executives and cross-functional professionals.
• Passion for or deep curiosity about artificial intelligence.
• Experience building systems and processes from the ground up in a scaling company.
• Strategic, experimental, and adaptable approach to solving bespoke, multidimensional problems.
• Deep understanding of go-to-market best practices and long-term planning.

Culture & Benefits

• Hybrid work model with three office days per week in San Francisco.
• Relocation assistance for new employees.
• Equity and commission are offered in addition to the stated salary.
• Commitment to equal opportunity, reasonable accommodations, and fair-chance hiring practices.