Senior Manager, Workplace Operations (AI)

Location: New York City, United States; this role requires working from Suno's NYC office 5 days a week and includes travel of up to 25% to support Suno offices.

Salary: $168K–$224K base salary, plus equity.

Company

Suno is an AI music and creative entertainment company building a platform for making music.

What you will do

• Own the workplace experience strategy, roadmap, and budget across offices in Cambridge, New York, San Francisco, and Los Angeles.
• Manage office managers and coordinators while standardizing programming, playbooks, vendors, and operational practices across sites.
• Lead the operational and financial execution of office events, company offsites, celebrations, and recruiting events.
• Track roadmap commitments and dependencies, prepare workplace operations for new office openings, and identify risks early.
• Partner with Physical Security to maintain required codes, protocols, employee health, and workplace safety.

Requirements

• 8–10 years of experience in workplace operations and experience, including ownership of a multi-site program.
• 3–5 years of people management experience, including hiring, onboarding, and developing teams across multiple locations.
• Experience owning a large workplace budget end to end, including forecasting, spend tracking, and financial tradeoffs.
• Experience planning and running large events and offsites for hundreds of attendees, including budgets, venues, run-of-show, and day-of execution.
• Experience sourcing, negotiating with, and managing vendor relationships.
• Strong cross-functional influence and experience working with executives and partners in IT, Security, Finance, Brand, and related functions.
• Strong project management skills, including roadmap ownership, dependency tracking, and early risk escalation.
• Hands-on use of AI tools for vendor research, event planning, budget tracking, or playbook creation.
• A hospitality mindset and a proactive approach to identifying and resolving workplace experience issues.
• Applicants must be eligible to work in the United States.

Nice to have

• Experience at a high-growth technology company during a period of rapid headcount growth.

Culture & Benefits

• Full-time employment with competitive equity packages and comprehensive benefits.
• NYC office attendance 5 days per week with in-office lunch and a commuter allowance.
• Medical, dental, and vision insurance with PPO, HSA, and FSA options.
• 401(k) with a 3% employer match and Roth 401(k).
• 11 paid holidays, unlimited PTO and sick time, and 16 weeks of paid parental leave.
• Creative education stipend; willingness to travel up to 25% is required.