Workplace Operations Manager

Location: In-office in Austin, Texas, five days a week, Monday–Friday

Company

hirify.global operates a global network that protects and accelerates Internet applications and supports a better, more open Internet.

What you will do

• Lead day-to-day operations for the Austin hub, including front desk services, guest reception, mail, deliveries, supplies, swag, and space readiness.
• Ensure a welcoming, functional workplace and act as the first point of contact for employee workplace needs.
• Coordinate building management, security, cleaning, catering, property, and other vendors; oversee performance, contracts, RFPs, and budgets.
• Plan and execute onsite events such as team onsites, in-person weeks, executive briefings, customer meetings, celebrations, and cultural moments.
• Track space utilization, occupancy, service tickets, and other workplace metrics to support planning and decision-making.
• Support food, sustainability, employee engagement, safety, emergency preparedness, onboarding, hiring, and regional Places Team operations.

Requirements

• 5+ years of experience leading workplace operations teams, including 3+ years of people management experience.
• Experience working in fast-paced, high-growth environments and managing vendors, projects, priorities, and budgets.
• Clear, confident communication across levels and time zones using Google Workspace.
• Highly organized, detail-oriented, proactive, calm under pressure, and able to find creative solutions.
• Experience collaborating cross-functionally with IT, Security, People Operations, Legal, and related teams.
• People-first, service-minded presence with a hospitality mindset and commitment to inspiring, functional workplaces.
• Must work onsite in the office five days per week, Monday–Friday.

Culture & Benefits

• Work in a collaborative Places Team environment with global counterparts and cross-functional partners.
• Support an inclusive, vibrant office culture through daily amenities, catering, events, and employee experiences.
• hirify.global supports projects that protect journalism, civil society, elections, and Internet privacy.
• Applicants progressing to the offer stage may be asked to attend an in-person interview at a hirify.global office or hub.
• Reasonable accommodations are available for qualified applicants.