Regional Manager, Workplace - Americas

Location: Tacoma, Washington, United States; hybrid work arrangement. The role supports workplace operations across the Americas, including the United States, Canada, and Latin America.

Base salary: $122,000–$183,920 per year, plus corporate bonus potential.

Company

hirify.global provides cloud-first networking and security solutions used by 70% of the Fortune 500.

What you will do

• Lead workplace strategy and operational delivery across the Americas, translating global standards into regional plans, service expectations, ownership, and escalation paths.
• Oversee workplace services across offices, managed workplaces, coworking locations, and virtual environments, including facilities, maintenance, security coordination, access control, reception, food and beverage, mail, transportation, and amenities.
• Manage workplace openings, relocations, renovations, expansions, fit-outs, technology enablement, and site exits against approved scope, schedule, and budget.
• Manage operating and capital budgets, vendors, contracts, renewals, forecasts, performance, and cost-effective improvements.
• Implement SOPs, playbooks, service catalogs, change management, dashboards, and KPI reporting covering service levels, utilization, safety, employee experience, events, budgets, and efficiency.
• Coordinate AI-enabled workplace technology and automation use cases, engagement programs, events, and the development of regional workplace team members.

Requirements

• 12+ years of progressive experience in workplace operations, facilities management, corporate real estate, employee experience, hospitality, events, EHS, or a related function, including experience managing delivery across multiple sites or a regional portfolio.
• Experience managing workplace operations across multiple locations, countries, business groups, or a geographically distributed portfolio.
• Knowledge of facilities operations, workplace services, vendor and contract management, space planning, occupancy and utilization, office projects, budgets, employee engagement, events, EHS, and business continuity.
• Experience managing office openings, relocations, renovations, expansions, fit-outs, or other workplace and real estate initiatives to approved scope, schedule, and budget.
• Ability to work with senior leaders and cross-functional teams, influence without relying solely on formal authority, and make sound decisions in changing or ambiguous situations.
• Experience with workplace management, service-management, collaboration, analytics, and reporting tools such as Kadence, ServiceNow, Envoy, OfficeSpace, Microsoft 365, Teams, SharePoint, Power BI, or comparable platforms.
• Practical experience applying AI-enabled tools or automation with appropriate attention to accuracy, privacy, security, and human oversight.
• Excellent communication, presentation, negotiation, organizational, financial, and project-management skills, including the ability to work across cultures, time zones, and local requirements.
• Bachelor’s degree in business, operations, facilities management, corporate real estate, hospitality, or a related field.

Nice to have

• Master’s degree or certifications such as CFM, FMP, PMP, LEED, OSHA, or EHS credentials.

Culture & Benefits

• Flexible work options, comprehensive health coverage, and generous paid time off.
• Learning opportunities, career-mobility programs, leadership workshops, and coaching-focused development.
• Sixteen paid volunteer hours annually, employee resource groups, and an inclusive collaboration policy.
• Modern offices with EV charging, healthy snacks, hackathons, game nights, and culture celebrations.
• Charitable Giving Program with company match and performance-based pay transparency.

Hiring process

• The first 90 days focus on learning the culture, connecting with mentors, mapping systems, meeting stakeholders, and creating short- and long-term goals.
• Within six months, establish the regional operating model, KPI dashboard, initial AI-enabled workplace use case, and annual engagement and events calendar.
• Within one year, operationalize the scalable workplace model and demonstrate measurable improvements in service consistency, efficiency, employee experience, vendor performance, risk management, and budget visibility.