Analyst, Business Transformation (Capital Markets)

Location: Toronto, ON, Canada; hybrid work arrangement with 1–3 days per week on-site at Toronto-141 Bay, 14th Floor.

Salary: Not specified.

Company

CIBC is a relationship-oriented bank focused on delivering client and business solutions in the modern financial services environment.

What you will do

• Execute Capital Markets client data analysis, business analysis, project support, data remediation, and reporting.
• Gather and manage business requirements, lead sprint planning and refinement, create and assign user stories, and support Agile delivery.
• Coordinate project planning, impact assessments, UAT and BAT, testing-result tracking, stakeholder updates, and end-to-end implementation.
• Act as a subject matter expert and liaison across Technology, Client Services, Front Office, Legal, Regulatory Operations, Corporate Banking, Compliance, and Operations.
• Support client data remediation, data-quality improvements, client onboarding, AML/KYC processes, and client lifecycle reporting.
• Develop reporting and performance-monitoring tools, document procedures, deliver training and communications, and resolve stakeholder queries and escalations.

Requirements

• Experience in business analysis, project management, and/or regulatory compliance, with knowledge of project management practices, procedures, and principles.
• Degree or diploma in business, finance, data analytics, mathematics, statistics, operations research, or a related field.
• Ability to use existing and new technology and software applications, including proficiency with MS Visio.
• Strong research, analysis, documentation, problem-solving, analytical-thinking, verbal, and written communication skills.
• Ability to collect, validate, consolidate, and interpret data; monitor and improve business processes; and maintain ownership of client data quality.
• Strong relationship-management and customer-service skills, with the ability to communicate effectively at all organizational levels, including clients and relationship managers.
• Ability to work flexibly in a dynamic environment, navigate complex infrastructures, and deliver high-quality work on time.
• Must be legally eligible to work at the specified Canadian location and, where applicable, hold a valid work or study permit.

Nice to have

• Experience in Capital Markets, Client Onboarding, Change Management, and/or Client Data Analysis in financial services.
• Familiarity with institutional investment clients and large corporations.

Culture & Benefits

• 11-month fixed-term contract/secondment with temporary employment status and a 37.5-hour work week.
• Hybrid work arrangement with 1–3 days per week on-site.
• Competitive compensation, banking benefits, wellbeing support, employee and family assistance programs, and recognition opportunities, subject to program terms and conditions.
• Inclusive and accessible candidate and employee experience with support for accommodation needs.
• Technology and collaborative workspaces designed to support innovative client solutions.

Hiring process

• An attribute-based assessment and other skills tests may be required, including simulation, coding, or French proficiency assessments.
• Artificial intelligence tools may be used during recruitment.