Business Analyst, Service Logistics

Location: Remote-US or Remote-Canada

Company

hirify.global is a technology company building high-speed connectivity infrastructure and networking solutions for the AI era.

What you will do

• Analyze and optimize domestic and international transportation flows across distribution centers, forward stocking locations, customer sites, interfacility movements, and reverse logistics.
• Identify savings through carrier and service-level selection, route optimization, shipment consolidation, distribution strategies, and improved infrastructure utilization.
• Support Service Logistics network design by evaluating distribution alternatives, FSL configurations, fulfillment models, carrier options, and cost-service tradeoffs.
• Develop logistics cost models, Spend Cube capabilities, forecasts, performance reports, and actual-cost tracking across freight, transportation, duty/VAT, carriers, lanes, regions, and service levels.
• Lead or support cost-reduction initiatives, business cases, savings tracking, RMA FastTrack, repair-cost optimization, and operational process improvements.
• Partner with Service Logistics, Service Parts Planning, Global Trade, Finance, Technical Support, Product Quality, Repair Operations, and 3PL providers to implement recommendations.

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Transportation, Business, Operations, Industrial Engineering, Analytics, or a related field.
• 5+ years of relevant professional experience in supply chain, transportation, logistics, distribution operations, network optimization, or related functions.
• Strong working knowledge of international transportation and logistics, including cross-border distribution, freight movement, transportation service levels, carrier operations, and cost drivers.
• Experience analyzing transportation networks, logistics costs, operational performance, or distribution strategies to develop actionable recommendations.
• Strong analytical, quantitative, and problem-solving skills for evaluating complex operational and financial tradeoffs.
• Advanced Microsoft Excel proficiency and experience with data visualization or business intelligence tools such as Power BI.
• Experience working with large or fragmented data sets and reconciling information across multiple systems, suppliers, or operational processes.
• Ability to independently manage analytical workstreams, lead cross-functional initiatives, and drive projects from analysis through implementation.
• Strong communication, organizational, and stakeholder management skills, including the ability to translate complex findings into clear recommendations.

Nice to have

• Experience in service parts logistics, aftermarket supply chains, advanced replacement, reverse logistics, or time-critical service delivery networks.
• Familiarity with international trade and customs processes, Incoterms, IOR/EOR requirements, and cross-border shipping.
• Experience with 3PL operations, carrier rate structures, freight cost modeling, transportation management systems, or logistics procurement analysis.
• Knowledge of FSL network optimization, inventory deployment, transportation serviceability, and service-level cost tradeoffs.
• Experience with SQL, Python, Java, or similar data analytics and automation tools.
• Experience with Lean, Six Sigma, or other structured continuous-improvement methodologies.
• Experience with cost-reduction business cases, savings measurement, forecasting, spend analysis, or operational performance modeling.

Culture & Benefits

• Full-time position with remote work available in the US or Canada.
• Benefits include medical, dental, and vision plans; 401(k) in the USA and DCPP in Canada with company matching; ESPP; EAP; paid holidays; paid sick leave; vacation time; and applicable paid family and other leaves.
• Non-Sales employees may be eligible for a discretionary incentive bonus.
• Work in an environment centered on innovation, integrity, collaboration, respect, diversity, and employee well-being.