Account Manager, Corporate Enterprise Growth Strategy

Location: Remote U.S.; estimated 15–20% travel to client sites and other locations as needed.

Expected pay: $145,000 OTE; final compensation includes base and variable components and may vary based on experience and qualifications.

Company

hirify.global provides AI-driven post-purchase solutions for retailers, including automated customer service, returns and exchanges, fulfillment, product and shipping protection, and fraud detection.

What you will do

• Lead new program launches and ongoing growth optimization for a portfolio of corporate enterprise merchants.
• Develop merchant relationship strategies and build multi-threaded relationships from C-suite executives to individual contributors.
• Monitor program performance and use data to identify opportunities for measurable ROI and sustainable growth.
• Lead quarterly business reviews with internal and external executive leadership.
• Drive go-to-market strategies and adoption of new product features, while managing promotional strategy and marketing development budgets.
• Collaborate with Risk, Analytics, Marketing, Product, and Operations, and communicate customer feedback to inform product roadmaps.

Requirements

• Bachelor’s degree and 4–6 years of experience owning customer relationships in a dynamic startup environment and/or management consulting.
• Ability to break down complex problems and translate high-level goals into actionable, measurable plans.
• In-depth understanding of value drivers in revenue-share business models.
• Strong executive presence and experience engaging C-level executives and senior stakeholders internally and externally.
• Excellent business acumen, presentation, decision-making, analytical, written, and oral communication skills.
• Project and program management experience, including phases, plans, deliverables, scope, and tasks.
• Ability to manage and influence through persuasion, negotiation, and consensus-building.

Nice to have

• Experience with eCommerce, FinTech, and analytics or reporting tools such as Tableau, Snowflake, Salesforce, Shopify, or SFRA.

Culture & Benefits

• Collaborative and supportive environment with colleagues from diverse backgrounds.
• Competitive compensation based on experience.
• Full medical, dental, and vision benefits.
• Stock in an early-stage startup, flexible paid time off, and a 401(k) with financial guidance.
• Immigration-related sponsorship is not provided.