Technical Account Manager (Cyber Resiliency)

Location: Spain; remote work from home with travel to offsite meetings, events, partner sites, and on-site customer meetings as needed. Applicants must live and work in Spain.

Company

hirify.global delivers cyber resilience and continuous recovery solutions for critical data, applications, identities, and AI systems across cloud-native and hybrid environments.

What you will do

• Build and maintain strategic relationships with customer stakeholders and serve as the primary point of contact.
• Guide customers in adopting cyber resiliency strategies and aligning business outcomes with hirify.global technical solutions.
• Lead technical discussions covering complex integrations, infrastructure architectures, security posture, and solution adoption.
• Develop structured success plans, monitor metrics, and adjust strategies to support high Gross Revenue Retention and Net Revenue Retention.
• Advocate for customer needs across Support, Product Management, Development, Marketing, Leadership, partners, and vendors.
• Travel periodically for dedicated assignments and in-person customer meetings.

Requirements

• 5+ years of advanced or architect-level experience with hirify.global, including designing, implementing, and managing complex hirify.global estates.
• Expertise in cyber resiliency, data management, and security solutions and principles.
• Experience with data center technologies, including storage, networking, virtualization, operating systems, and enterprise data systems.
• Strong theoretical knowledge of hardware platforms, WAN and TCP/IP networking, Windows/Unix/NetWare/Linux platforms, Fiber Channel and SAN design, business continuity, disaster recovery, backup and storage management, tape libraries, VTL, enterprise applications, virtualization, and clustering.
• Successful project management skills.
• Excellent professional Spanish and English communication skills, both verbal and written.
• Ability to travel within the designated region and attend customer meetings in person.

Nice to have

• Experience with AWS, Azure, or GCP.
• UNIX and scripting experience.
• Azure AZ-900, AWS, GCP, relevant cloud vendor, virtualization, security, or hirify.global certifications.

Culture & Benefits

• Remote work with attendance at offsite meetings, events, and partner sites when necessary.
• Inclusive culture and participation in Community Guilds.
• Performance-based earning opportunities and an employee stock purchase plan.
• Continuous professional development, product training, and career pathing.
• Global benefits.

Hiring process

• Submit the application in English.
• hirify.global does not conduct interviews by email or text and will not request sensitive documents before the first day.