Client Support Engineer II (Microsoft Azure/Intune)

Location: Atlanta, Georgia, United States; candidates must be located in or near the Peachtree Corners, Georgia area.

Annual base salary: $80,000–$90,000 USD, with potential bonus or incentive eligibility.

Company

hirify.global provides managed IT, cybersecurity, cloud, and technology strategy services for growing, highly regulated organizations.

What you will do

• Serve as the primary technical contact and trusted advisor for a 300–400-user client environment while supporting additional clients as needed.
• Manage Microsoft Entra ID identity and access, including user lifecycle, permissions, and security practices.
• Own Intune device-management environments, including policies, compliance enforcement, optimization, and lifecycle management.
• Support Microsoft 365, Teams, Exchange Online, Azure infrastructure, virtual machines, and overall environment health.
• Provide hands-on troubleshooting across Windows and macOS endpoints, hardware, peripherals, VPNs, DNS, DHCP, firewalls, and VLANs.
• Lead client-facing deployments and infrastructure improvements, maintain documentation, perform proactive checks and licensing reviews, partner with stakeholders, and mentor junior engineers.

Requirements

• 5+ years of experience in IT support, systems engineering, or MSP environments.
• Strong hands-on experience with Microsoft Entra ID, including identity and access management; Microsoft Intune, including device management, policy creation, and compliance; Microsoft 365, including Teams and Exchange Online; and Microsoft Azure, including virtual machines, core services, and environment management.
• Experience supporting mid-sized environments with 200+ users, ideally in a client-facing or MSP setting.
• Strong troubleshooting skills across endpoints, user access, cloud-based environments, applications, and connectivity.
• Ability to manage reactive support and proactive system improvements.
• Strong communication skills and the ability to work directly with client stakeholders.
• Ability to work independently in a client environment while collaborating with broader teams.

Nice to have

• Azure AZ-104 certification.

Culture & Benefits

• Work in a client-facing MSP environment focused on quality, ownership, accountability, collaboration, and continuous improvement.
• Benefits include health, dental, and vision insurance; FSA, HRA, HSA, 401k, life and disability insurance, paid parental leave, holiday pay, and flexible vacation and sick days.
• Perks include observed company holidays, a birthday day off, spot bonuses, community and social events, learning and development, flexible working life, a $100 well-being allowance, and health and wellness benefits.
• hirify.global uses AI-assisted tools for interview note-taking and documentation; candidates may request not to use them. Direct applicants only; recruitment agencies and third-party recruiters are not accepted.
• Employment uses E-Verify, and benefits packages may adjust based on candidate location.