Lead Customer Partner (Technology Solutions)

Location: Tokyo, Japan; In Person

Company

hirify.global runs and reimagines mission-critical technology systems for leading businesses, using AI-powered insight to support smarter decisions and innovation.

What you will do

• Manage multiple client accounts, primarily regional banks, and drive sales activities end to end.
• Build trusted relationships with stakeholders ranging from operational staff and department heads to CIOs and bank presidents.
• Explore client challenges and needs from multiple perspectives to identify new business opportunities.
• Evaluate and propose better technology solutions rather than only preparing quotations or responding to requests.
• Lead account activities through direct client engagement, business travel, and visits to assigned accounts.

Requirements

• Strong communication skills for engaging clients and building trusted relationships.
• Leadership ability and experience proactively managing and driving activities across multiple client accounts.
• Consultative selling skills, including in-depth exploration of client challenges and solution proposals.
• Ability to take ownership, work independently, resolve issues, and make improvements.
• Motivation for personal growth, improved results, proactive proposals, and action beyond responding to requests.
• Ability to travel for business and visit clients as required when managing regional bank accounts.

Nice to have

• Bachelor’s or master’s degree.
• Experience selling technology solutions.

Culture & Benefits

• Full-time, in-person role in Tokyo, Japan.
• Growth opportunities through hands-on experience, learning, certifications, coaching, and development goals.
• Access to certifications and learning opportunities involving Microsoft, Google, and Amazon platforms.
• Well-being programs supporting financial, mental, physical, and social health.
• Inclusive culture focused on belonging, empathy, continuous learning, and shared success.

Hiring process

• If referred by a hirify.global employee, select “Employee Referral” and enter the contact’s hirify.global email address when asked how you heard about the company.