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4 дня назад

Senior Account Manager (Financial Services)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Singapore/China
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Account Manager (Financial Services): Managing and expanding buy-side client relationships, account plans, product sales, contract renewals, and project oversight with an accent on strategic account development, negotiation, and client satisfaction. Focus on identifying revenue opportunities, coordinating cross-functional remediation and delivery, and influencing senior client and internal stakeholders.

Location: Wan Chai – Hopewell Centre, Hong Kong; other location: Singapore – 30 Raffles Place. The role is hybrid, with an assigned hirify.global office and flexibility to work remotely.

Company

hirify.global provides financial services technology and supports clients through account management, products, consulting, and operational services.

What you will do

  • Manage and strengthen senior-level client relationships across operations, IT, compliance, risk, and product areas.
  • Develop strategic account plans, track client sentiment and metrics, identify risks, manage escalations, and coordinate remediation plans.
  • Identify and close value-added product, consultancy, and product development sales opportunities within the existing client base.
  • Lead contract renewals, negotiate terms and service-level agreements, and coordinate pricing and legal documentation with Finance and Legal.
  • Oversee client projects from commitment letters and kickoff through milestones, resources, and stakeholder updates.
  • Manage focus groups, client satisfaction survey actions, strategic presentations, and follow-up communications.

Requirements

  • Degree-level education.
  • At least 5 years of Account Management experience within the buy-side Financial Services industry.
  • Strong understanding of the buy-side market.
  • Ability to build trusting relationships, communicate effectively, and influence clients and internal business leaders.
  • Ability to exceed client expectations and work successfully in a fast-paced environment.

Culture & Benefits

  • Hybrid work with regular in-person learning and collaboration at a hirify.global office.
  • Collaborative, engaging, and inclusive workplace focused on authenticity and respect for different perspectives.
  • hirify.global may use AI-based tools to support application review, while employment decisions include human review.

Hiring process

  • Applications and interview information must be honest and accurate; falsification or misrepresentation results in disqualification.

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