Key Account Manager - Public Sector (Health Insurance)

Location: Hybrid in France, with the candidate based in or willing to relocate to Paris, Bordeaux, or Marseille.

Company

hirify.global builds a prevention insurance product integrating insurance, prevention, and care into one user experience, serving companies and members across multiple countries.

What you will do

• Manage a portfolio of strategic public-sector accounts, including ministries and other public entities.
• Build trusted relationships with key stakeholders, identify customer needs, and support client goals.
• Identify dissatisfaction signals, implement solutions, and onboard new accounts to drive adoption among employees and administrators.
• Analyze and present consumption reports through business reviews.
• Develop initiatives to engage existing customers and renegotiate contracts for customer value and sustainable profitability.
• Represent customer needs in discussions with Product teams and contribute to product and service evolution.

Requirements

• At least 6 years of experience in a customer-facing role, including frequent interaction with C-level stakeholders.
• Full working proficiency in French with excellent oral and written communication.
• Advanced English proficiency required.
• Experience working with very large organizations and potentially with unions.
• Strong tact, empathy, negotiation, stakeholder lobbying, and long-term relationship-building skills.
• Strong analytical abilities, including presenting deep data analysis to clients and solving complex problems.
• Excellent active listening and follow-up communication skills.
• Growth mindset, adaptability to new trends, and ability to develop an in-depth understanding of the health insurance market.
• Currently based in or willing to relocate to Paris, Bordeaux, or Marseille.

Nice to have

• Previous experience in insurance or an industry linked to benefits.
• Experience with or within the public sector.

Culture & Benefits

• Hybrid work with access to the Paris headquarters or sponsored coworking hubs in Bordeaux and Marseille.
• Flexible vacation policy and working hours.
• Base salary complemented by equity packages.
• Equipment including a MacBook Pro, monitor, laptop stand, keyboard, and noise-canceling headphones.
• Healthcare insurance covering employees and children at 100% and partners at 90–100% depending on country for permanent contracts.
• Commuter benefits, learning and training opportunities, coaching from day one, and extended parental leave.