Operations Manager (Mobility)

Location: New York, New York, United States; other locations include Los Angeles, California, United States and Miami, Florida, United States.

Base salary: $140–180k per year, plus equity.

Company

hirify.global provides premium chauffeur transportation across major cities in Europe, the US, and the Middle East, combining technology with five-star service.

What you will do

• Own day-to-day operations, including chauffeur supply growth, onboarding, training, retention, and incentives.
• Establish the local operating model and adapt global standards to the New York market.
• Use data to identify operational risks and opportunities and design measurable improvement initiatives.
• Lead and develop the local operations team and build scalable processes and operating rhythms.
• Partner with Product teams to improve operational tooling and feature development.
• Oversee market readiness, service quality, stakeholder relationships, and compliance with local regulations and licensing requirements.

Requirements

• Analytical strength, entrepreneurial ownership, and comfort being accountable for outcomes in complex, open-ended operating environments.
• 3+ years of experience building, launching, or scaling something meaningful in a fast-paced environment, with the ability to move quickly from analysis to execution.
• Relevant experience may include operations leadership in a fast-paced technology environment, including a VC-backed business, scale-up, or startup.
• Alternatively, experience in top-tier management consulting, investment banking, or VC/PE.
• Alternatively, early employee or founding-team experience at a consumer or marketplace startup.

Nice to have

• Marketplace or platform experience, particularly in on-demand, mobility, or location-based services.
• Experience building teams, processes, or operating models from the ground up or during rapid expansion.
• Experience managing teams or leading operational initiatives.
• MBA or another advanced degree focused on business, operations, analytics, or strategy.

Culture & Benefits

• Entrepreneurial, fast-moving environment with global and local collaboration.
• Comprehensive benefits package, including health coverage and wellbeing benefits.
• Equity in a high-growth scale-up.
• Monthly credit for hirify.global journeys to experience the service as a passenger.