Regional Manager, Operations (Parking/Mobility)

Location: Milwaukee, Wisconsin, United States; onsite at least four days per week under the office-first model, with local travel across the regional portfolio.

Base salary: $110,000–$140,000 USD annually.

Company

hirify.global builds AI-powered recognition and access technology for parking, mobility, retail, and hospitality environments.

What you will do

• Oversee daily multi-site operations, service delivery, facility cleanliness, safety standards, and uptime of Vision camera and access systems.
• Own regional P&L and EBITDA performance, budgeting, reforecasting, labor efficiency, and expense control, including overtime below 3%.
• Monitor operational dashboards, visit coverage above 95%, and GPV compliance while resolving location-level anomalies.
• Recruit, coach, and retain operational teams; manage training completion above 95%, labor operations, CBA administration, and grievances where applicable.
• Manage property-owner and real-estate-partner escalations, customer satisfaction, same-store revenue retention above 95%, deal underwriting support, facility handoffs, and onboarding.
• Enforce safety and risk protocols through audits, inspections, and hazard resolution, maintaining an Incident Exposure Rate below 1.1.

Requirements

• 5+ years of multi-unit operational leadership managing distributed facilities, properties, mobility hubs, or retail/hospitality operations.
• Full P&L and EBITDA accountability across a multi-site portfolio, including budgeting, variance analysis, and labor optimization.
• Experience leading field supervisors, operations managers, and frontline hourly staff.
• Comfort using data dashboards, BI tools, and operational KPIs to identify trends, audit workflows, and drive root-cause fixes.
• Strong stakeholder communication skills, including presenting financial performance and operational reviews to commercial real-estate partners or asset owners.
• Valid state-issued driver's license with a current address, acceptable driving record, and willingness to travel locally across the regional portfolio.

Nice to have

• Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field.
• Experience with unionized labor and Collective Bargaining Agreements.
• Experience in parking, urban mobility, commercial real estate, or high-volume retail/hospitality operations.
• Hands-on experience with enterprise CRM and BI platforms such as Salesforce, Tableau, or Looker.

Culture & Benefits

• Office-first environment with at least four onsite days per week to support in-person collaboration.
• Healthcare benefits, 401(k), disability coverage, basic life insurance, stock options, and bonus plans may be available.
• Inclusive workplace focused on collaboration, innovation, and merit-based decision-making.
• An automated employment decision tool may be used to evaluate applications; reasonable accommodations are available during hiring.