SMB Account Executive - UKI (SaaS)

Location: London, United Kingdom; hybrid arrangement requiring 2–3 days in the office each week

Company

Canva is a fast-growing technology company developing a design platform that helps individuals and businesses create visual content.

What you will do

• Conduct outbound prospecting and engage small and medium-sized business clients through phone, email, and other channels.
• Understand SMB customer needs, pain points, and objectives to tailor Canva’s solutions and communicate the product value proposition.
• Build and maintain long-term client relationships through regular communication, follow-up, and customer service.
• Collaborate with Sales & Success, Marketing, and Product teams to improve the sales process and customer experience.
• Meet and exceed monthly quotas, conversion targets, and other performance metrics.
• Maintain accurate CRM records, manage the sales pipeline, and monitor industry, competitor, and product developments.

Requirements

• Proven success in outbound sales or account management, preferably in a B2B or SMB-focused environment.
• Strong sales acumen with excellent negotiation, communication, and interpersonal skills.
• Results-oriented approach and motivation to drive revenue growth and deliver strong customer experiences.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced, target-driven environment.
• Familiarity with CRM and outreach software such as Salesforce, Outreach IO, Sales Navigator, and Gong.
• Previous experience in the technology industry or SaaS sales.

Nice to have

• Experience working with SMB clients.

Culture & Benefits

• Hybrid work from the London office with regular in-office collaboration.
• Equity package.
• Inclusive parental leave for parents and carers.
• Annual Vibe & Thrive allowance supporting wellbeing, social connection, and office setup.
• Flexible leave options.

Hiring process

• Interviews are conducted virtually.
• Applications should include preferred pronouns and any reasonable adjustments needed during the interview process.