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5 дней назад

Lead Account Manager (SaaS)

Формат работы
hybrid
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Lead Account Manager (SaaS): Driving sales, renewals, cross-selling, and account growth for Freshworks SaaS products across strategic UKI accounts with an accent on enterprise relationship management, pipeline development, and customer value. Focus on managing large-scale technology deals, reducing churn, negotiating with C-Level stakeholders, and translating business needs into technology solutions.

Location: London, United Kingdom; hybrid workplace

Salary: GBP 0 yearly

Company

hirify.global builds uncomplicated, enterprise-grade SaaS for customer and employee experiences, using AI to reduce friction and improve organizational productivity. More than 72,000 companies use its products, supported by over 4,500 employees worldwide.

What you will do

  • Drive sales, revenue growth, cross-selling, renewals, and account expansion across a defined portfolio of strategic paying accounts in the UKI market.
  • Develop and maintain a robust sales pipeline, manage opportunities, and provide regular forecasting and pipeline reporting.
  • Manage the renewal process end-to-end and work with Customer Success to reduce churn.
  • Present hirify.global product lines and articulate business value to C-Level stakeholders and customer organizations.
  • Collaborate with AEs, Customer Success, Implementations, Billing, Support, and deal teams throughout the sales process.
  • Analyze account metrics, identify industry-relevant use cases, monitor competitors, and build long-term strategic customer relationships; travel to customer locations as required.

Requirements

  • 7+ years of experience in direct or field sales with SaaS solutions in a B2B environment.
  • Experience identifying, developing, negotiating, and closing large-scale technology deals.
  • Experience presenting a technology product suite within an existing portfolio of accounts and managing a technology-sales book of business with significant net-new growth opportunities.
  • Proven ability to grow territories consistently and achieve quotas.
  • Experience proactively growing customer relationships and understanding client business needs.
  • Ability to consult on customer business and technology needs and translate them into technology solutions.
  • Understanding of Customer Experience and Employee Experience in digital business transformation.
  • This is an individual contributor role.

Nice to have

  • Sales experience with ITSM products.

Culture & Benefits

  • Hybrid work in London, United Kingdom.
  • Inclusive workplace welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
  • Opportunities to participate in team-building, strategy setting, sales training, marketing, customer care, and company-growth activities.

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