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Описание вакансии
Текст:
Hirify AI/Оригинал
TL;DR
Sales Support (Interior Design) (Sales Operations/Interior Design): Managing incoming leads, client outreach, follow-ups, CRM records, quotations, and sales administration for an interior design account with an accent on structured communication, pipeline management, and opportunity progression. Focus on coordinating Hamptons referrals, maintaining accurate CRM data, supporting quotations, and identifying opportunities for escalation to the Account Manager.
Location: Remote from Metro Manila, Philippines; Monday to Friday, 9am to 6pm UK time
Company
hirify.global creates interior architecture, design, and project delivery services for private clients, residential developers, and property partners across the UK and internationally.
What you will do
Manage incoming hdesign enquiries and Hamptons referrals, responding promptly by email and telephone.
Introduce hdesign services, establish client requirements, conduct follow-ups, and schedule calls, consultations, and meetings.
Conduct outbound calls and emails from weekly property sales and exchange lead lists and support communication with Hamptons teams to encourage referrals.
Maintain accurate CRM records, log communications and next actions, update pipeline stages, and support weekly pipeline reviews.
Gather information for quotations and proposals, prepare standard quotations and sales documents, and follow up on issued quotations.
Coordinate information and actions across Sales, Design, Projects, the hdesign Account Manager, and the wider Clark Design Group team.
Requirements
Previous experience in sales support, sales administration, customer service, lead generation, telesales, account support, or a similar role within the property sector.
Professional telephone and email communication skills, including strong written English.
Experience managing enquiries, follow-ups, and administrative tasks across multiple clients or opportunities.
Experience using a CRM or similar system to maintain client and sales records.
Highly organised, detail-oriented, proactive, reliable, and able to take ownership of recurring tasks.
Comfortable managing a high volume of enquiries, prioritising effectively, following defined sales processes, scripts, and procedures, and maintaining consistent follow-through.
Confident learning new systems and processes, working collaboratively in a remote team, and recognising when an opportunity should be escalated.
Nice to have
Experience supporting a UK-based sales or account management team.
Experience in property, estate agency, interior design, construction, or professional services.
Experience with outbound client calls, lead generation, quotations, or proposals.
Experience with monday.com or similar CRM or project management software.
Experience working with premium or high-value services.
Culture & Benefits
Full-time remote work with clearly defined weekly priorities and regular communication.
Processes, templates, call guidance, CRM stages, and escalation points are provided to support effective remote work.
Standard working hours are Monday to Friday, 9am to 6pm UK time.
Holiday details will follow.
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