Customer Supply Chain Specialist (Semiconductor Manufacturing)

Location: Chandler, Arizona, United States. On-site role supporting local customer service operations and customer sites; may require up to 10% domestic or international travel.

Base annual salary: $70,125–$102,850.

Company

hirify.global develops, integrates, markets, and services lithography machines used by leading chipmakers to produce smaller, more powerful, and energy-efficient microchips.

What you will do

• Process emergency parts orders, execute SAP administrative controls, monitor escalations, and coordinate technical support.
• Support the local customer service organization with supply-chain expertise and act as a key contact for the Intel account in Chandler.
• Drive parts replenishment and allocation, analyze usage and projected requirements, and develop stocking plans.
• Monitor critical parts, optimize spare-parts and tool planning, and improve coverage for relevant machines.
• Track lead-time, fill-rate, and NAV performance; identify root causes, corrective actions, and improvement opportunities.
• Align demand and supply plans across short-, medium-, and long-term horizons, including service, FCOs, installation, UF, and NPI details.

Requirements

• Bachelor’s degree in Business Engineering or Supply Chain, or equivalent education and relevant work experience; a master’s degree is preferred.
• 3–5 years of relevant field experience in a complex, customer-oriented logistics environment.
• Experience building customer relationships, supporting customer needs, and supporting equipment at customer sites to maintain uptime.
• Knowledge of business complexity, supply-chain operations, and the relevant industry.
• Experience defining and implementing supply-chain processes within agreed costs, with a proven record of continuous-improvement projects.
• Knowledge of Materials Requirement Planning (MRP).
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Strong customer focus, communication, analytical thinking, data analysis, problem-solving, attention to detail, ownership, and accountability.
• Ability to work independently or collaboratively, follow strict procedures, manage changing workloads and tight deadlines, and provide after-hours support when needed.

Nice to have

• Knowledge of hirify.global logistics procedures.

Culture & Benefits

• Collaborative, dynamic environment with flexibility and trust in how work is approached.
• Medical, dental, vision, and basic life insurance for employees and families.
• Participation in the company 401(k) plan.
• Eight hours of vacation leave per month and 13 paid holidays annually.
• Work may involve sitting, walking, keyboarding, occasional movement around campus, and lifting or moving up to 20 pounds.

Hiring process

• All new hirify.global jobs have a minimum application deadline of 10 days.
• Candidates must be legally authorized to access United States-controlled technology before beginning work; business demands may require proceeding only with candidates immediately eligible for such access.