Sales Support Specialist (HubSpot)

Location: Remote, North Olmsted, Ohio, United States

Base salary: $40,000–$60,500 USD annually, plus an annual bonus plan or role-based sales incentive plan.

Company

hirify.global is a home, security, and digital products company with brands including Moen, House of Rohl, Therma-Tru, Larson, Master Lock, Yale residential, and SentrySafe.

What you will do

• Support the wholesale distribution sales team and customers with order status, product details, claims and returns, account status, pricing, and sales program inquiries.
• Evaluate customer issues with Sales and coordinate cross-functional resources to deliver effective resolutions.
• Provide product specifications, catalog information, performance metrics, and applicable building code guidance to the outside sales team.
• Coordinate with Category Management, Distribution, Pricing, Sales Administration, and other business units; co-manage projects for Sales.
• Create business documents, presentations, recurring and ad hoc sales reports, and district sales planning materials using Microsoft Office.
• Maintain customer and sales activity data in HubSpot and participate in sales training programs.

Requirements

• 3–5 years of experience in sales support, sales operations, or customer service within a B2B or wholesale environment.
• Experience with CRM platforms such as HubSpot or Salesforce.
• Proficiency with Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Strong communication, organizational, interpersonal, analytical, and attention-to-detail skills.
• Strong desire and commitment to sales; ability to work with a variety of personality types in a fast-paced environment.
• Ability to interpret technical specifications and a basic understanding of engineering drawings.

Nice to have

• Associate degree or higher in Sales or Marketing.

Culture & Benefits

• Full-time employment with a remote work arrangement.
• Comprehensive health and wellness benefits, flexible time off, adoption benefits, and product discounts.
• Market-leading 401(k) program with a company contribution.
• Participation in Employee Resource Groups and a workplace focused on customer service, accountability, and collaboration.
• Compensation includes either an annual bonus plan based on company and individual performance or a role-based sales incentive plan.

Hiring process

• Applications must be submitted through Fortune Brands’ careers website via its SmartRecruiters platform.
• Reasonable accommodation requests for the application or interview process can be submitted to the provided accommodations contact.