Property Claims Specialist Field II

Location: Oklahoma City, Oklahoma, United States; field inspections are required for at least 50% of work time, with travel to customers’ homes and multiple locations.

Salary: USD $76,829–$142,213 per year. State-specific pay scales include $62,860–$116,356 for Oklahoma and listed states.

Company

hirify.global provides insurance products and helps customers reduce risk and recover from unexpected events.

What you will do

• Investigate and resolve moderate-complexity homeowners property claims using photographs, measurements, recorded interviews, file notes, and repair estimates.
• Conduct on-site inspections at customer properties, including damage assessment and coverage investigation; use a company car for field travel.
• Handle virtual claims using imagery and video technology to collaborate with vendors and insureds.
• Compare investigation findings with policy terms, determine coverage, establish reserves within authority limits, and negotiate settlements.
• Communicate with insureds and representatives through phone, email, text, and written correspondence while meeting Department of Insurance requirements.
• Manage claim inventories, expenses, workload priorities, and files handled by independent adjusters through resolution.

Requirements

• Bachelor’s degree preferred, or an equivalent combination of education and experience.
• Valid driver’s license required.
• Ability to obtain state-specific property claims licensing as required.
• Successful completion of a formal property claims training program, delivered in person, virtually, or in a combination.
• Prior experience with estimating software such as Xactimate.
• Experience in property claims, customer service, construction, restoration, or mitigation; 3–5+ years of equivalent industry experience preferred.
• Clear and professional written and verbal communication skills.
• Ability to work independently with limited or no supervision, investigate and evaluate claims, prepare damage estimates, negotiate, and resolve claims.
• Ability to use physical, video, and photo inspection methods; climb ladders, inspect roofs, attics, and crawl spaces, and lift or carry up to 50 pounds.
• Strong organization, time management, prioritization, judgment, analysis, negotiation, and adaptability to new technology.
• Willingness to work flexible shifts, overtime when needed, and travel outside normal business hours.

Nice to have

• Bilingual communication skills.
• Prior military experience.

Culture & Benefits

• Paid time off, sick time, nine company holidays, and volunteer hours.
• Medical, dental, vision, life, and pet insurance.
• 401(k) retirement savings plan with company match.
• Incentive bonus programs, including potential holiday, referral, and performance-based bonuses.
• Education assistance, professional and personal development opportunities, promotional opportunities, and recognition programs.
• Health and wellbeing resources, including mental wellbeing therapy and coaching sessions and childcare and eldercare resources.