Claim Specialist - WCCS Deployed (Property Claims)

Location: Must reside in one of the identified U.S. states and be willing to relocate at personal expense if selected. The role requires extensive overnight travel throughout the United States, including on-site and virtual deployments, adverse weather, irregular hours, and 220–240 deployed days over a 12-month period.

Salary: $63,089.65–$82,000 annually, plus potential incentive pay of up to 15% of base salary.

Company

hirify.global uses technology and human expertise to support policyholders and help customers recover from unexpected events.

What you will do

• Handle homeowners, commercial, large-loss, and potentially fire claims arising from natural disasters and weather-related events.
• Conduct on-site inspections and assess residential and commercial property damage.
• Gather evidence, document findings, prepare reports, and use mobile or desktop tools to support claims.
• Investigate and adjust property claims with exposures up to $500,000.
• Evaluate coverage and policy terms, apply regulations, and negotiate settlements within authorized limits.
• Work with policyholders, agents, and other parties while providing customer service during difficult or emotional situations.

Requirements

• Ability to investigate problems, evaluate information, make supported decisions, and interpret detailed policies, guidelines, or technical information.
• Ability to learn unfamiliar concepts, processes, and terminology and apply them accurately.
• Effective communication, interpersonal, organizational, analytical, and customer-focused skills, including handling difficult conversations.
• Proficiency with mobile and desktop tools for documenting and supporting claims in the field and remotely.
• Physical ability to walk, bend, reach, kneel, squat, stoop, lift, carry, unfold, climb ladders, traverse roofs using safety equipment, and crawl in tight spaces.
• Ability to complete Rope and Harness Safety Training (RAST).
• Ability to obtain a Property and Casualty Adjuster's License in states where required.
• Valid driver's license required; a Motor Vehicle Record will be requested during the pre-employment background check.
• Successful completion of required training, applicable proficiency and licensing exams, background checks, and any required pre-employment assessments.

Nice to have

• Bachelor’s degree in Risk Management, Insurance, Business, Construction Management, or a related field.
• Customer service experience and understanding of property insurance, coverage fundamentals, and claim handling.
• Knowledge of residential and commercial construction, building components and materials, water mitigation, and inspection processes.
• Working knowledge of Xactimate and XactContents.
• REAL ID.

Culture & Benefits

• Regular full-time employment based on a standard 38:45-hour work week, with flexible schedules and possible overtime or irregular hours.
• Weekly Catastrophe Day Off during deployed assignments and defined provisional weekends of four or five consecutive days off.
• Health, dental, vision, telemedicine, mental health, and other wellbeing programs, with hirify.global paying most of the healthcare premium.
• Training programs, tuition assistance, mentoring, employee resource groups, and other development benefits.
• Paid time off, parental and paid holidays, life leave, bereavement leave, and community service or education support days.
• 401(k) plan with company contributions of up to 7%, financial coaching, and other family and financial support programs.

Hiring process

• Apply through the hirify.global career site; the expected application deadline is February 1, 2027, subject to early closure or extension based on applicant volume and hiring needs.
• Previously assessed candidates may be asked to complete additional pre-employment testing.