Experienced Outside Property Claim Rep (Property Insurance)

Location: Remote position based in Charlotte-Ballantyne, United States of America, with the role listed for NC - Greensboro. The position requires in-person inspections at residential and commercial properties, travel across the assigned territory, and residing in or being willing to relocate at personal expense to the assigned territory.

Annual base salary: $68,700–$113,400, plus eligibility for performance-based cash incentive awards.

Company

hirify.global is a property and casualty insurer focused on serving customers and communities through innovation and collaboration.

What you will do

• Review, investigate, document, evaluate, and settle first-party property claims under limited supervision.
• Gather information from policyholders, claimants, representatives, vendors, and other stakeholders.
• Analyze policies, leases, contracts, by-laws, and other documents to determine coverage for property damage.
• Inspect buildings and contents, including roofs, attics, crawl spaces, and other confined areas; establish damage scopes and prepare written or computer-assisted estimates.
• Communicate professionally with customers and stakeholders, negotiate with contractors and representatives, and maintain accurate claim records.
• Adapt to technology implementations, system upgrades, and digital tools, particularly AI; maintain required insurance licenses and/or UAS Remote Pilot Certification within three months of starting.

Requirements

• High school diploma or GED, valid driver's license, and at least one year of property or comparable claim-related experience are required, unless the required hirify.global Claim Representative training program is successfully completed.
• A bachelor's degree and two years of property claim experience are expected for the ideal candidate.
• Active adjuster license where applicable.
• Proficiency with claims management and estimating software, Microsoft Office, and enterprise technology systems.
• Strong verbal and written communication, customer service, judgment, decision-making, conflict resolution, organization, and attention to detail.
• Ability to manage multiple priorities, stress, and difficult situations while maintaining professionalism and accountability.
• Basic understanding of insurance principles, terminology, state insurance regulations, and claim-handling requirements.
• Ability to inspect all areas of structures and carry, set up, and climb ladders weighing approximately 38–49 pounds.

Culture & Benefits

• Remote work with a combination of mobile work, work from the primary residence, and work from the nearest hirify.global office, alongside extensive travel and possible overnight stays.
• Health insurance for eligible employees and family members from the first day of employment.
• Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay, a pension plan funded by hirify.global, and a student-loan savings program.
• At least 20 paid-time-off days annually plus nine paid company holidays.
• Wellness resources, mental-health counseling, health coaching, caregiving support, and volunteer and matching-gift programs.

Hiring process

• Required credentials and employment eligibility include a valid driver's license and the ability to obtain and maintain applicable insurance licenses and/or UAS Remote Pilot Certification within three months of starting.