Outside Property Claim Representative (Property Insurance)

Location: Remote within a territory based in Chantilly, Virginia, with other locations in Alexandria and Arlington; the role includes in-person inspections at residential and commercial properties, extensive travel with possible overnight stays, and requires residing in or being willing to relocate to the assigned territory at personal expense.

Annual base salary: $68,700–$113,400, plus eligibility for performance-based cash incentive awards.

Company

hirify.global is a property and casualty insurance company focused on serving customers, communities, and employees through innovation and collaboration.

What you will do

• Review, investigate, document, evaluate, negotiate, and settle first-party property claims under limited supervision.
• Inspect dwellings and structures, including roofs, attics, crawl spaces, and confined areas; assess building and contents damage and prepare written or computer-assisted estimates.
• Gather information from policyholders, claimants, representatives, contractors, vendors, and other stakeholders; analyze relevant leases, contracts, bylaws, and policy terms to determine coverage.
• Communicate professionally with customers, representatives, vendors, and internal stakeholders throughout the claims process.
• Maintain accurate claim records and adapt to new technology, system upgrades, digital tools, and AI-related implementations.
• Travel extensively across multiple locations, potentially including overnight stays, and obtain required insurance licenses or UAS Remote Pilot Certification within three months of starting.

Requirements

• High school diploma or GED required.
• At least one year of property or comparable claim-related experience, or successful completion of the required hirify.global Claim Representative training program.
• Valid driver's license required.
• Bachelor's degree and two years of property claim experience are preferred for the ideal candidate.
• Active adjuster license where applicable.
• Proficiency with claims management and estimating software, Microsoft Office, and enterprise technology systems.
• Strong verbal and written communication, customer service, judgment, decision-making, conflict resolution, organization, prioritization, and attention to detail.
• Ability to manage stress, handle difficult situations, maintain professionalism, and apply insurance principles, terminology, regulations, and claim-handling requirements.
• Ability to inspect all areas of structures and carry, set up, and climb ladders weighing approximately 38–49 pounds.

Culture & Benefits

• Remote work combined with mobile work, work from the primary residence, work from the nearest hirify.global office, and field inspections.
• Health insurance for eligible employees and family members from the first day of employment.
• Dollar-for-dollar 401(k) matching on the first 5% of eligible pay, a pension plan funded by hirify.global, and a student-loan savings program.
• At least 20 paid-time-off days annually plus nine paid company holidays.
• Wellness, mental health counseling, health coaching, caregiving resources, volunteer rewards, and matching-gift programs.