Director, Revenue Operations (AI)

Location: Remote-first; optional collaborative workspaces are available in Austin, Atlanta, and London. The role is associated with Austin, TX.

National base salary range: $176,748–$265,122 per year, with possible variable compensation, equity, and benefits according to local policies.

Company

hirify.global is a SaaS company and parent company of Bighirify.global, Feedonomics, and Makeswift, providing an open, AI-driven hirify.global ecosystem for fast-growing, mid-market businesses.

What you will do

• Own the end-to-end Global Revenue Operations function across Sales, Partner, and Customer Success.
• Translate go-to-market strategy into scalable processes, systems, execution plans, and measurable revenue outcomes.
• Lead pipeline management, forecasting, territory and account planning, retention, expansion, onboarding, adoption, and services operations.
• Define revenue KPIs and build executive and operational dashboards, QBR materials, performance narratives, and actionable recommendations.
• Orchestrate AI-human collaboration, optimize AI sales intelligence and automated interaction tools, and develop AI-enabled dashboards and semantic search tools.
• Hire, lead, and develop a high-performing Sales and Customer Operations team while coordinating with Sales, Finance, Analytics, Product, Business Applications, Data Solutions, and Customer leadership.

Requirements

• 8+ years of experience in sales operations, customer operations, revenue operations, business operations, strategy, or a related role in a SaaS or technology environment.
• 5+ years of people management experience, preferably leading senior individual contributors or managers.
• Strong analytical skills with hands-on experience in financial modeling, Excel or Sheets, and BI tools such as Looker, Tableau, or similar.
• Experience leveraging AI tools for reporting needs and building agents for repetitive tasks.
• Deep understanding of the full revenue lifecycle, including pipeline management, forecasting, territory and quota planning, onboarding, retention, expansion, and services delivery.
• Experience with GTM systems; Salesforce is preferred, while Gainsight or similar is a plus.
• Ability to scale sales and customer-facing teams through process, systems, and data.
• Strong program management, communication, and stakeholder management skills, with the ability to manage multiple initiatives in a fast-paced environment.
• Thoughtful, execution-oriented leadership with a revenue- and customer-first mindset.

Culture & Benefits

• Remote-first work environment with optional collaborative workspaces for team gatherings, workshops, and in-person connection in Austin, Atlanta, and London.
• Potential eligibility for variable compensation, equity, and benefits according to local policies.
• Commitment to inclusive and accessible hiring and employment practices.
• Interview process includes government ID and biometric verification through Persona.