Sr. Manager, Revenue Operations (AI)

Location: Boston, Massachusetts, United States; onsite

Salary: $170,000–$200,000 annually, including base salary and a portion of variable compensation.

Company

hirify.global provides AI and ERP solutions for local and state governments, including procurement, accounting, billing, permitting, asset management, and transparency products.

What you will do

• Lead, hire, and develop Sales and Customer Success Operations managers and analysts.
• Partner with the Chief Revenue Officer, own the Revenue organization’s operating cadence, prepare leadership meetings, and drive commitments to completion.
• Own revenue metrics and reporting across pipeline, conversion, quota attainment, forecasting, retention, churn, expansion, and customer health.
• Oversee weekly forecasts for new business, renewals, and expansion, including roll-ups, risk assessment, and accuracy analysis.
• Drive cross-functional initiatives, performance management, headcount planning, hiring, territory and quota planning, and account assignment and capacity modeling.
• Champion AI-enabled analysis, reporting, meeting preparation, executive communication, and process improvements while resolving ambiguous business problems.

Requirements

• At least 10 years of experience in sales operations, revenue operations, customer success operations, business analytics, or finance supporting a go-to-market organization, with demonstrated progression.
• At least 3 years of direct people management experience, including hiring, developing, and retaining high-performing analysts and operations leaders.
• Direct experience supporting both Sales and Customer Success in a B2B SaaS business, including forecasting, pipeline management, renewals, retention, quota planning, and territory planning.
• Experience partnering with or directly supporting a senior revenue executive, with sound judgment about escalation, independent resolution, and anticipation.
• Advanced analytical and modeling skills, including building defensible models in Excel or Google Sheets and working directly in business intelligence tools.
• Deep hands-on Salesforce proficiency, including reporting, data quality management, and requirements definition.
• Strong executive presence and communication skills, including presenting analysis and defending recommendations under pressure.
• Program management discipline across concurrent cross-functional initiatives and committed delivery dates.
• Demonstrated AI-first working habits, with examples of applying AI tools personally and across a team to reduce cycle time, manual effort, or decision risk.
• Comfort with ambiguity, shifting priorities, limited support infrastructure, and high ownership on a lean team.
• Bachelor’s degree in business, finance, economics, or a related analytical discipline.
• Comfort using AI-native tools to accelerate workflows and improve efficiency.

Culture & Benefits

• Mission-driven work supporting more effective and accountable government.
• Fast-paced, results-driven, performance-based environment with opportunities for innovation and promotion from within.
• Comprehensive healthcare, flexible vacation, paid company holidays, paid parental leave, wellness stipends, and HSA contributions.
• 401(k) with company match and professional development opportunities.
• Collaborative onsite office environment with weekly catered lunches.