Manager, Field Process & Systems (SaaS)

Location: Bellevue, Washington; Chicago, Illinois; or San Francisco, California. The role includes an immersive, in-person onboarding experience.

Annual base salary: $148,000–$203,500 USD for candidates in California excluding the San Francisco Bay Area, Colorado, Illinois, New York, and Washington; an additional $132,000–$181,500 USD range is listed.

Company

Okta builds identity and access infrastructure that secures organizations, including AI-enabled environments.

What you will do

• Design and optimize end-to-end GTM workflows, scalable system solutions, and process enhancements for sales and revenue teams.
• Maintain and improve the GTM technology ecosystem, including Salesforce, Clari, ZoomInfo, LinkedIn Sales Navigator, Gong, Outreach, and related tools.
• Analyze CRM data, system telemetry, and operational metrics to identify bottlenecks and quantify their business impact.
• Translate operational gaps into system and process proposals and lead implementation from concept through completion.
• Manage project intake, evaluate requests, and prioritize the backlog using quantified friction, ROI, and strategic goals.
• Lead monthly cross-functional stakeholder meetings and communicate project status, backlog progress, and measurable outcomes.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, GTM Process Strategy, or Systems Optimization within a fast-paced SaaS environment.
• Deep, hands-on fluency with Salesforce and standard GTM technologies such as Clari, ZoomInfo, Gong, and LeanData or other routing engines.
• Ability to query, analyze, and translate complex operational data into quantified business cases that drive roadmap prioritization.
• Experience managing project intake frameworks, grooming backlogs, and balancing competing requests against strategic business priorities.
• Strong executive presence and communication skills, including designing polished slide decks and leading cross-functional stakeholder meetings.
• Process-first approach focused on scalable, long-term workflows that reduce friction while preserving data integrity.

Culture & Benefits

• Health, dental, and vision insurance, 401(k), flexible spending account, paid leave, PTO, and parental leave according to applicable plans and policies.
• Equity and bonus may be available.
• Global community spanning more than 20 offices, with intentional connection and an immersive in-person onboarding experience.
• Commitment to well-being, social impact, talent development, and community.