Director, Client Operations

Location: United States; remote

Salary: USD 150,000–200,000 per year in on-target earnings, including base salary and applicable target bonus.

Company

hirify.global builds platforms for digital business using cloud infrastructure, automation, analytics, and software delivery to support enterprise digital transformation.

What you will do

• Lead and develop Senior Managers and Managers across an assigned region, refining coverage models, span of control, workload distribution, succession planning, and leadership development.
• Partner with regional Sales Leadership and executive stakeholders to align operational execution, pipeline health, forecasting discipline, and readiness.
• Establish quote-to-cash governance and maintain Salesforce hygiene, opportunity accuracy, close-date integrity, documentation compliance, and forecasting cadence.
• Identify forecast volatility, revenue timing risks, margin exposure, booking errors, and process inefficiencies; escalate material risks and drive corrective action.
• Oversee high-impact escalations involving opportunity management, booking compliance, product delivery coordination, AP/AR exposure, revenue recognition, and partner programs.
• Partner with Finance, Alliances, and peer Directors to protect margins, operationalize incentives and pricing agreements, and standardize governance across regions.

Requirements

• Bachelor’s degree required.
• 7+ years of experience in Sales Operations, Client Operations, Finance, or Sales Support.
• Experience leading cross-functional initiatives or transformation efforts.
• Strong people leadership, talent development, organizational design, and capacity planning capabilities.
• Strong business and financial acumen, analytical and reporting skills, systems thinking, and an operational governance mindset.
• Polished presentation and communication skills for senior sales leadership engagement, with the ability to influence cross-functional stakeholders.
• Experience leading change management initiatives and operating effectively in high-pressure, sales-driven environments.
• Remote work is tied to the United States.
• Regular attendance and the ability to travel safely and reliably to an office or client work site when required; duties may include customer-site or data-center environments, variable temperatures, noise, bright lighting, and lifting or moving equipment up to 50 pounds.

Nice to have

• 4+ years of people leadership experience preferred.
• Experience in a technology reseller strongly preferred.

Culture & Benefits

• Culture focused on belonging, diversity of perspectives, inclusion, and equal opportunity.
• Medical, dental, and vision insurance for USA employees.
• 401(k), paid company holidays, paid time off, and paid parental and caregiver leave.
• Access to technology training, certifications, credentials, and cross-department development.
• AI tools may support application review and interview recording or transcription; candidates may opt out without penalty.